Management Controllers are not being synchronized to the CMDB

Version 2

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    BMC Discovery


    BMC Discovery 11.1


    BMC Discovery


    Management Controllers are not being synchronized to the CMDB


    Management Controllers with a direct Management relationship to the root Host in the Discovery model is mapped to a BMC_HardwareSystemComponent CI. If this relationship does not exist, then the Management Controller will not be synced to the CMDB - this is by design. 

    Refer to the documentation below:

    Steps to confirm:

    • View the Management Controller node. Does it have a link to a Host or Host Container?   If there is no relationship, see KA:  000152744
    • Are CI's being created in the BMC_HardwareSystemComponent class?
    • Do you have any CMDB sync filters that may prevent this class from being sync'd
    Note: The relationship of a host and the corresponding Management Controller should be synced to the BMC_HostedSystemComponents  

    Please also refer to the following KA for additional troubleshooting steps:  
    KA#  000135746 -Relationship from Host to certain Management Controllers is not created. 


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