Management Controllers are not being synchronized to the CMDB

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Discovery


    COMPONENT:

    BMC Discovery 11.1


    APPLIES TO:

    BMC Discovery



    PROBLEM:

    Management Controllers are not being synchronized to the CMDB


    SOLUTION:

    Management Controllers with a direct Management relationship to the root Host in the Discovery model is mapped to a BMC_HardwareSystemComponent CI. If this relationship does not exist, then the Management Controller will not be synced to the CMDB - this is by design. 

    Refer to the documentation below:
    https://docs.bmc.com/docs/display/DISCO111/CDM+Mapping+for+Host


    Steps to confirm:

       
    • View the Management Controller node. Does it have a link to a Host Container? 
    •  
    • Are CI's being created in the BMC_HardwareSystemComponent class?
    •  
    • Do you have any CMDB sync filters that may prevent this class from being sync'd
      
    Note: The relationship of a host and the corresponding Management Controller should be synced to the BMC_HostedSystemComponents  

    Please also refer to the following KA for additional troubleshooting steps:  
    KA#  000135746 -Relationship from Host to certain Management Controllers is not created. 
      

     


    Article Number:

    000135581


    Article Type:

    Solutions to a Product Problem



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