Cumulative Hot Fixes for TrueSight Capacity Optimization (TSCO), TSCO Gateway Server, and TSCO Agent, and TSCO Perceiver

Version 11
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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Capacity Optimization


    APPLIES TO:

    BMC Capacity Optimization



    PROBLEM:

     

    The TrueSight Capacity Optimization (TSCO), TrueSight Gateway Server (formerly, BMC Performance Assurance [BPA] console), TrueSight Capacity Optimization Agent, and TrueSight Capacity Optimization Perceiver (formerly BMC Performance Perceiver) products follow a standard patch release model where there will be a period formal patch release (Fix Pack/Cumulative Patch) made available via the Electronic Product Distribution (EPD) site and a more frequent Cumulative Hot Fix (CHF) release made available for the FTP site to faciliate a more rapid release of fixes to field without the overhead associated with a formal patch release.

    The following table covers some of the key points regarding different types of patches:
     

                                                                                                                                                                                                                                                                                                                               
    Patch TypeTypical Release ScheduleTechnical BulletinQA TestingReleased ViaIncludes Installer?
    Version 10.0 and later components
    Feature PackAs RequiredYesFull QAEPDYes
    Fix PackAs RequiredYesFull QAEPDYes
    Version 9.5 and earlier components
    Service PackQuarterlyYesFull QAEPDYes
    Cumulative PatchAs RequiredYesFull QAEPDYes
    All versions
    Cumulative Hot FixMonthlyNo (Text README)Developer Unit Testing /
    Automated Regression Testing
    FTPYes
    Hot FixAs RequiredNo (Text README)Developer Unit TestingFTPMaybe
      


    With the TrueSight Capacity Optimization (TSCO) version 10.0 and later product suite there will be two types of patches typically made available:

      
       
    • Fix Pack (FP)
    •  
    • Cumulative Hof Fix (CHF)
      

    The Fix Pack follows the same behavior as the former Cumulative Patch packages that have been made available for the last several releases.  A Fix Pack can be installed on top of the base release of the product, any prior fix pack version in that release series, or any prior Cumulative Hot Fix (CHF).  CHF packages will also accumulate fixes from the base release meaning they can also be installed on top of the base release of the product, any prior fix pack version, or any prior Cumulatve Hot Fix release.  This means that all released patches are an accumulation of fixes from the base product release and thus can be installed on top of any prior released patch package already installed in the environment.

    The Feature Pack follows the same behavior as the former Service Pack packages.  A Feature Pack can be installed on top of the base release of the product, any prior fix patch version in that release series, or any prior Cumulative Hot Fix (CHF).  After a Feature Pack has been released, future CHF packages will be accumulated from the latest Feature Pack version for that release.  When a Feature Pack is released for TSCO that becomes the base supported release for that version.  That means that future Cumulative Patches, Hot Fixes, or Cumulative Hot Fixes will only be released for the latest Feature Pack.  For example, after the release of TSCO 10.7 Feature Pack 1 (10.7.01) future Cumulative Patches and Cumulative Hot Fixes will be released for installation on top of TSCO 10.7.01.  No future patches or hot fixes will be released that install on top of TSCO 10.7.00 (the base release).  In order to apply future patch packages it will be necessary to upgrade to a base release of TSCO 10.7.01 (TSCO 10.7 Feature Pack #1).

      

    For BCO 9.5 and earlier when a Service Pack is released for CO that becomes the base supported release in that version. That means that future Cumulative Patches, Hot Fixes, or Cumulative Hot Fixes will only be released for the latest Service Pack. For example, after the release of CO 9.5 Service Pack 2 (9.5.02) future Cumulative Patches and Cumulative Hot Fixes will be released for installation on top of BCO 9.5.02. No more patches or hot fixes will be released that install on top of BCO 9.5 Service Pack 1 (9.0.01). In order to apply future patch packages it will be necessary to upgrade to a base release of BCO 9.5.02.

      

    TrueSight Capacity Optimization 10.7,10.7.01,11.0,11.3.01
    BMC TrueSight Capacity Optimization 10.5, 10.3, 10.0
    BMC Capacity Optimization 9.5, 9.0, 4.5
    BMC Performance Assurance 9.5, 9.0, 7.5.10
    BMC Performance Perceiver 9.5, 9.0, 7.5.10

      

     

     


    SOLUTION:

     

    NOTE: If the Patch or README link in the following table doesn't work, try using the 'Base URL' link to see which patch version is available for download from the BMC FTP site for that release.  A new version of the patch package may have been uploaded and the KA may not have yet been updated with the new version number.

      

    TrueSight Capacity Optimization (TSCO) Cumulative Hot Fix (CHF) Releases

                                                                                                                                                                                                                                                           
    TrueSight Capacity Optimization (Application Server and ETL Engine)
    VersionPackageOSBase URL
    11.5.00AS/EEAllftp://ftp.bmc.com/pub/perform/co/chf/11.5.00/
          
          11.3.01     
    AS/EEAllftp://ftp.bmc.com/pub/perform/co/chf/11.3.01/
    11.0.00AS/EEAllftp://ftp.bmc.com/pub/perform/co/chf/11.0.00
    10.7.01AS/EEAllftp://ftp.bmc.com/pub/perform/co/chf/10.7.01
    10.7.00AS/EEAllftp://ftp.bmc.com/pub/perform/co/chf/10.7.00
    10.5.00AS/EEAllftp://ftp.bmc.com/pub/perform/co/chf/10.5.00
    10.3.00AS/EEAllftp://ftp.bmc.com/pub/perform/co/chf/10.3.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Older TrueSight Capacity Optimization (Application Server and ETL Engine) Releases
    VersionPackageOSRelease DateCHF NumberBase URLPatchREADME
    10.0.00ASAll2017-02-2010.0.00.02.C00015ftp://ftp.bmc.com/pub/perform/co/chf/10.0.0010.0.00.02.C00015_AS.patch10.0.00.02.C00015_AS.README
    10.0.00EEAll2017-02-2010.0.00.02.C00015ftp://ftp.bmc.com/pub/perform/co/chf/10.0.0010.0.00.02.C00015_EE.patch10.0.00.02.C00015_EE.README
    9.5.02ASAll2016-10-119.5.02.01.C00020ftp://ftp.bmc.com/pub/perform/co/chf/9.5.029.5.02.01.C00020_AS.patch9.5.02.01.C00020_AS.README
    9.5.02EEAll2016-10-119.5.02.01.C00020ftp://ftp.bmc.com/pub/perform/co/chf/9.5.029.5.02.01.C00020_EE.patch9.5.02.01.C00020_EE.README
    9.5.01ASAll2014-08-279.5.01.00.C00012ftp://ftp.bmc.com/pub/perform/co/chf/9.5.019.5.01.00.C00012_AS.patch9.5.01.00.C00012_AS.README
    9.5.01EEAll2014-08-279.5.01.00.C00012ftp://ftp.bmc.com/pub/perform/co/chf/9.5.019.5.01.00.C00012_EE.patch9.5.01.00.C00012_EE.README
    9.5.00ASAll2014-02-189.5.0.2.C00003ftp://ftp.bmc.com/pub/perform/co/chf/9.5.009.5.0.2.C00003_AS.patch9.5.0.2.C00003_AS.README
    9.5.00EEAll2014-02-189.5.0.2.C00003ftp://ftp.bmc.com/pub/perform/co/chf/9.5.009.5.0.2.C00003_EE.patch9.5.0.2.C00003_EE.README
    9.0.04ASAll2015-04-279.0.04.01.C00009ftp://ftp.bmc.com/pub/perform/co/chf/9.0.049.0.04.01.C00009_AS.patch9.0.04.01.C00009_AS.README
    9.0.04EEAll2015-04-279.0.04.01.C00009ftp://ftp.bmc.com/pub/perform/co/chf/9.0.049.0.04.01.C00009_EE.patch9.0.04.01.C00009_EE.README
    9.0.03ASAll2013-11-0810ftp://ftp.bmc.com/pub/perform/co/chf/9.0.039.0.3.C00010_AS.patch9.0.3.C00010_AS.README
    9.0.03EEAll2013-11-0810ftp://ftp.bmc.com/pub/perform/co/chf/9.0.039.0.3.C00010_EE.patch9.0.3.C00010_EE.README
    4.5.03ASAll2013-09-0203ftp://ftp.bmc.com/pub/perform/co/chf/4.5.03/CHF34.5.3.1.C00003_AS.patch4.5.3.1.C00003_AS.README
    4.5.03EEAll2013-09-0203ftp://ftp.bmc.com/pub/perform/co/chf/4.5.03/CHF34.5.3.1.C00003_EE.patch4.5.3.1.C00003_EE.README
     
    TrueSight Capacity Optimization Gateway Server
    VersionOSPackageRelease DateCHF NumberBase URLPatchREADME
    11.3.01LinuxConsole----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/linuxSee FTP site for latest patch--
    11.3.01LinuxAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/linuxSee FTP site for latest patch--
    11.3.01WindowsConsole----ftp://ftp.bmc.com/pub/perform/gfd/patches/11.3.01/windowsSee FTP site for latest patch--
    11.3.01WindowsAgent----ftp://ftp.bmc.com/pub/perform/gfd/patches/11.3.01/windowsNo CHF package released as of November 2018--
    11.3.01AIXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/aixNo CHF package released as of November 2018--
    11.3.01HP-UXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/hpuxNo CHF package released as of November 2018--
    11.3.01SolarisAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.3.01/solarisNo CHF package released as of November 2018--
    11.0.00LinuxConsole----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.0.00/linuxSee FTP site for latest patch--
    11.0.00LinuxAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.0.00/linuxSee FTP site for latest patch--
    11.0.00WindowsConsole----ftp://ftp.bmc.com/pub/perform/gfd/patches/11.0.00/windowsSee FTP site for latest patch--
    11.0.00WindowsAgent----ftp://ftp.bmc.com/pub/perform/gfd/patches/11.0.00/windowsSee FTP site for latest patch--
    11.0.00AIXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.0.00/aixSee FTP site for latest patch--
    11.0.00HP-UXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.0.00/hpuxSee FTP site for latest patch--
    11.0.00SolarisAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/11.0.00/solarisSee FTP site for latest patch--
    10.7.01LinuxConsole----ftp://ftp.bmc.com/pub/perform/co/chf/10.7.01/linuxSee FTP site for latest patch--
    10.7.01LinuxAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.7.01/linuxSee FTP site for latest patch--
    10.7.01WindowsConsole----ftp://ftp.bmc.com/pub/perform/gfd/patches/10.7.01/windowsSee FTP site for latest patch--
    10.7.01WindowsAgent----ftp://ftp.bmc.com/pub/perform/gfd/patches/10.7.01/windowsSee FTP site for latest patch--
    10.7.01AIXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.7.01/aixSee FTP site for latest patch--
    10.7.01HP-UXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.7.01/hpuxSee FTP site for latest patch--
    10.7.01SolarisAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.7.01/solarisSee FTP site for latest patch--
    10.7.00LinuxConsole----ftp://ftp.bmc.com/pub/perform/co/chf/10.7.00/linuxSee FTP site for latest patch--
    10.7.00LinuxAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.7.00/linuxSee FTP site for latest patch--
    10.7.00WindowsConsole----ftp://ftp.bmc.com/pub/perform/gfd/patches/10.7.00/windowsSee FTP site for latest patch--
    10.7.00WindowsAgent----ftp://ftp.bmc.com/pub/perform/gfd/patches/10.7.00/windowsSee FTP site for latest patch--
    10.7.00AIXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.7.00/aixSee FTP site for latest patch--
    10.7.00HP-UXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.7.00/hpuxSee FTP site for latest patch--
    10.7.00SolarisAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.7.00/solarisSee FTP site for latest patch--
    10.5.00LinuxConsole----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.5.00/linuxSee FTP site for latest patch--
    10.5.00LinuxAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.5.00/linuxSee FTP site for latest patch--
    10.5.00WindowsConsole----ftp://ftp.bmc.com/pub/perform/gfd/patches/10.5.00/windowsSee FTP site for latest patch--
    10.5.00WindowsAgent----ftp://ftp.bmc.com/pub/perform/gfd/patches/10.5.00/windowsSee FTP site for latest patch--
    10.5.00AIXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.5.00/aixSee FTP site for latest patch--
    10.5.00HP-UXAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.5.00/hpuxSee FTP site for latest patch--
    10.5.00SolarisAgent----ftp://ftp.bmc.com/pub/perform/gfc/patches/10.5.00/solarisSee FTP site for latest patch--
    10.3.00LinuxConsole2017-09-1210.3.00.01.C00023ftp://ftp.bmc.com/pub/perform/gfc/patches/10.3.00/linuxDownloadREADME
    Installation
    10.3.00LinuxAgent2017-07-1710.3.00.01.C00022ftp://ftp.bmc.com/pub/perform/gfc/patches/10.3.00/linuxDownloadREADME
    Installation
    10.3.00WindowsConsole2017-07-1710.3.00.01.C00022ftp://ftp.bmc.com/pub/perform/gfd/patches/10.3.00/windowsDownloadREADME
    Installation
    10.3.00WindowsAgent2017-07-1710.3.00.01.C00022ftp://ftp.bmc.com/pub/perform/gfd/patches/10.3.00/windowsDownloadREADME
    Installation
    10.3.00AIXAgent2017-09-1210.3.00.01.C00023ftp://ftp.bmc.com/pub/perform/gfc/patches/10.3.00/aixDownloadREADME
    Installation
    10.3.00HP-UXAgent2017-07-1710.3.00.01.C00022ftp://ftp.bmc.com/pub/perform/gfc/patches/10.3.00/hpuxDownloadREADME
    Installation
    10.3.00SolarisAgent2017-07-1710.3.00.01.C00022ftp://ftp.bmc.com/pub/perform/gfc/patches/10.3.00/solarisDownloadREADME
    Installation
    10.0.00LinuxConsole2016-09-1910.0.00.02.C00012ftp://ftp.bmc.com/pub/perform/gfc/patches/10.0.00/linuxDownloadREADME
    Installation
    10.0.00LinuxAgent2017-02-2610.0.00.02.C00015ftp://ftp.bmc.com/pub/perform/gfc/patches/10.0.00/linuxDownloadREADME
    Installation
    10.0.00WindowsConsole2016-09-1910.0.00.02.C00012ftp://ftp.bmc.com/pub/perform/gfd/patches/10.0.00/windowsDownloadREADME
    Installation
    10.0.00WindowsAgent2017-02-2610.0.00.02.C00015ftp://ftp.bmc.com/pub/perform/gfd/patches/10.0.00/windowsDownloadREADME
    Installation
    10.0.00AIXAgent2017-02-2610.0.00.02.C00015ftp://ftp.bmc.com/pub/perform/gfc/patches/10.0.00/aixDownloadREADME
    Installation
    10.0.00HP-UXAgent2016-09-1910.0.00.02.C00012ftp://ftp.bmc.com/pub/perform/gfc/patches/10.0.00/hpuxDownloadREADME
    Installation
    10.0.00SolarisAgent2016-09-1910.0.00.01.C0006ftp://ftp.bmc.com/pub/perform/gfc/patches/10.0.00/solarisDownloadREADME
    Installation
    9.5.02Console      
         
         
         
         
         
         
    Refer to KA 000032108: Where can I obtain the latest BMC Performance Assurance version 9.5.02 and earlier agent and console patches?
         
         
         
         
         
         
         
         
         
         
         
         
    9.5.02Agent 
    9.5.01Console 
    9.5.01Agent 
    9.5.00Console 
    9.5.00Agent 
    9.0.04Console 
    9.0.04Agent 
    7.5.12Console 
    7.5.12ConsoleHP-UX
    7.5.12ConsoleLinux
    7.5.12ConsoleSolaris
    7.5.12ConsoleWindows
    7.5.12AgentAIX
    7.5.12AgentHP-UX
    7.5.12AgentLinux
    7.5.12AgentSolaris
    7.5.12AgentWindows
     
    TrueSight Capacity Optimization Perceiver
    VersionOSPackageRelease DateCHF NumberBase URLPatchREADME
    10.7.01LinuxPerceiver----ftp://ftp.bmc.com/pub/perform/perceive/10.7.01No patch packages have been released--
    10.7.01WindowsPerceiver----ftp://ftp.bmc.com/pub/perform/perceive/10.7.01No patch packages have been released--
    10.7.00LinuxPerceiver----ftp://ftp.bmc.com/pub/perform/perceive/10.7.00No patch packages have been released--
    10.7.00WindowsPerceiver----ftp://ftp.bmc.com/pub/perform/perceive/10.7.00No patch packages have been released--
    10.5.00LinuxPerceiver----ftp://ftp.bmc.com/pub/perform/perceive/10.5.00No patch packages have been released--
    10.5.00WindowsPerceiver----ftp://ftp.bmc.com/pub/perform/perceive/10.5.00No patch packages have been released--
    10.3.00LinuxPerceiver2015-12-1010.3.00.01.C00003ftp://ftp.bmc.com/pub/perform/perceive/10.3.00DownloadREADME
    Installation
    10.3.00WindowsPerceiver2015-12-1010.3.00.01.C00003ftp://ftp.bmc.com/pub/perform/perceive/10.3.00DownloadREADME
    Installation
    10.0.00LinuxPerceiver2015-12-3010.0.00.02.C00006ftp://ftp.bmc.com/pub/perform/perceive/10.0.00DownloadREADME
    Installation
    10.0.00WindowsPerceiver2015-12-3010.0.00.02.C00006ftp://ftp.bmc.com/pub/perform/perceive/10.0.00DownloadREADME
    Installation
    9.5.02Perceiver Refer to KA 000031983: How to obtain and install the latest Perceiver patches
     9.0.04 Perceiver Windows
    7.5.12PerceiverUnix
    7.5.12PerceiverWindows
      

    BCO/BPA Service Packs

      

    The specific download location and installation instructions for the BPA and BCO Service Packs is described in the Release Notes associated with the Service Pack release.  BPA and BCO Service Packs can be obtained from the BMC EPD site.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
    VersionTypeRelease DateRelease Notes
    BMC Capacity Optimization
    9.5.02Over the top installation2014-09-199.5.02: Service Pack 2 for BMC Capacity Optimization 9.5
    9.5.01Over the top installation2014-04-049.5.01: Service Pack 1 for BMC Capacity Optimization 9.5
    9.0.04Over the top installation2013-11-25BMC Capacity Optimization 9.0 Service Pack 4 (9.0.04)
    9.0.03Over the top installation2013-06-21BMC Capacity Optimization 9.0 Service Pack 3 (9.0.03)
    4.5.03Over the top installation2013-12-21BMC Capacity Optimization 4.5 Service Pack 3 (4.5.03)
     
    BMC Performance Assurance
    9.5.02Full Installation2014-09-199.5.02: Service Pack 2 for BMC Performance Assurance 9.5
    9.5.01Full Installation2014-04-049.5.01: Service Pack 1 for BMC Performance Assurance 9.5
    9.0.04Full installation2013-11-25BMC Performance Assurance 9.0 Service Pack 4 (9.0.04)
    9.0.03Full Installation2013-06-21BMC Performance Assurance 9.0 Service Pack 3 (9.0.03)
    7.5.12Full Installation2012-12-19BMC Performance Assurance 7.5.10 Service Pack 2 (7.5.12)
     
    BMC Performance Perceiver
    9.5.02Full Installation2014-09-199.5.02: Service Pack 2 for BMC Performance Assurance 9.5
    9.5.01Full Installation2014-04-049.5.01: Service Pack 1 for BMC Performance Assurance 9.5
    9.0.04Full Installation2013-11-25BMC Performance Assurance 9.0 Service Pack 4 (9.0.04)
    9.0.03Full Installation2013-06-21BMC Performance Assurance 9.0 Service Pack 3 (9.0.03)
    7.5.12Full Installation2012-12-19BMC Performance Perceiver 7.5.10 Service Pack 2 (7.5.12)
      

     

      

    Q: Do I need to apply the latest Cumulative Patch (CP) within an Service Pack (SP) level before I apply the latest Cumulative Hot Fix for that Service Pack level?

      

    No, the latest Cumulative Hot Fix packages available from the BMC FTP site contains all fixes back to the base Service Pack release level.  For example, for BCO 9.5, it is not necessary to apply the BCO 9.5.00 Cumulative Patch #2 (9.5.00.02) in order to apply the latest Cumulative Hot Fix (CHF), for example, 9.5.0.2.C00001.  The BCO 9.5.00.02 CHF #1 patch (9.5.0.2.C00001) patch release includes all of the fixes in the BCO 9.5.00 Cumulative Patch #2 (9.5.00.02) package available from the BMC EPD site.

      

    Legacy ID:KA400057

       Related Products:  
       
    1. BMC Capacity Optimization

     


    Article Number:

    000097159


    Article Type:

    Solutions to a Product Problem



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