Update the Smart Reporting Database details

Version 2
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    Remedy IT Service Management Suite


    ITSM In-App Reporting


    In case you want to update the reporting database details, you can update the database details from the web.xml from the attribute below the mentioned sections :

    <!-- Initiate JDBC Connection Pooling - Setup/Configuration -->
    available at C:\Program Files\BMC Software\ARSystem\SmartReporting\appserver\webapps\ROOT\WEB-INF\web.xml

    After that restart the Smart Reporting server tomcat.


    Article Number:


    Article Type:

    Product/Service Description

      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles