Update the Smart Reporting Database details

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy IT Service Management Suite


    COMPONENT:

    ITSM In-App Reporting



    DETAILS:

    In case you want to update the reporting database details, you can update the database details from the web.xml from the attribute below the mentioned sections :

    <!-- Initiate JDBC Connection Pooling - Setup/Configuration -->
     
    available at C:\Program Files\BMC Software\ARSystem\SmartReporting\appserver\webapps\ROOT\WEB-INF\web.xml

    After that restart the Smart Reporting server tomcat.

     


    Article Number:

    000100903


    Article Type:

    Product/Service Description



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