371: "You cannot change the value of the Submitter field -- the "Submitter Mode" of the system is configured to be locked", "AR System User Preference : Submitter";

Version 3
    Share This:

    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Helix ITSM


    COMPONENT:

    Remedy ITSM for OnDemand


    APPLIES TO:

    UDM, ITSM 8.1



    DETAILS:

    The UDM Job for People Load hungs and the following error is observed in CAI:Events

    371: "You cannot change the value of the Submitter field --
    the "Submitter Mode" of the system is configured to be locked", "AR System User Preference : Submitter";
    52: "The field is a core system field and cannot be changed", "1";
    10002: "", "You have modified the preferences of DLI\Szunig.";
    10002: "", "You have modified the preferences of DLI\TAbriz.";


    Article Number:

    000122979


    Article Type:

    Product/Service Description



      Looking for additional information?    Search BMC Support  or  Browse Knowledge Articles