Increasing Java heap size for Spoon & Atrium Integrator

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Atrium CMDB Suite


    APPLIES TO:

    Atrium Integrator 8.x, 9.x, 18.x, 19.x



    DETAILS:

    Sometimes you will see below error message after running Spoon or AI Job :
    java.lang.OutOfMemoryError: Java heap space

    If you are getting this error while running the job from Atrium Integrator console then you can increase heap size for Carte server process in armonitor.cfg file.  Here is the screenshot :

    User-added image

    Also you can follow below steps to improve performance of AI :
    https://docs.bmc.com/docs/display/public/ac91/Improving+performance+of+Atrium+Integrator


    If you are running the job from Spoon then you can increase Java heap size for Spoon with below steps :

       - Close the Spoon client.
       - Go to -> <ARSystemInstallDir>\diserver\data-integration
       - Edit the Spoon.bat file.
       - Search for PENTAHO_DI_JAVA_OPTIONS in that file.
       - Change "-Xmx512m" option to "-Xmx2048m"
     
         User-added image


    Article Number:

    000128360


    Article Type:

    Product/Service Description



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