ASSO 8.0 query - Can email address be used as remedy login ID when authentication Kerberos chain is used with Atrium SSO?

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    PRODUCT:

    BMC Atrium CMDB Suite


    APPLIES TO:

    BMC Atrium CMDB Suite



    QUESTION:

    ASSO 8.0 query - Can email address be used as remedy login ID when authentication Kerberos chain is used with Atrium SSO?

    LP: BMC Atrium CMDB Suite


     


    ANSWER:

     

    Legacy ID:KA392583

      

    Customer engineering team have confirmed that this is not possible with currnet releases 7.6.04, 8.0 and 8.1.

    With Kerberos whatever the domain login ID they use, that will be the user id.

    However there is an RFE in place to provide some kind of user mappings. Basically they can map incoming user name to a different user in the AR system. So this may change in future releases.
     

      
    Related Products:  
       
    1. BMC Atrium CMDB Suite

     


    Article Number:

    000017774


    Article Type:

    FAQ/Procedural



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