On the Cloud Portal , how to keep the "Pending Activity" panel entries for more than 3 days?

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    PRODUCT:

    Cloud Lifecycle Management


    APPLIES TO:

    BMC Cloud Lifecycle Management



    QUESTION:

    Environment: BMC Cloud Lifecycle Management 2.x

    The pending activities on the services instances request level gets flushed after sometime
    Is there any way to keep this pending activities forever?


    ANSWER:

     

    Legacy ID:KA364880

      

    Pending Activity records are stored on the AR System server in the CMF:CloudTask form.

      

    An escalation (CMF:CTK:DeleteCompletedTasksGT3Days) runs every night at 2:30 AM that deletes all Pending Activity records that are older than 3 days and have a status of CANCELLED or COMPLETED.

      

    The archive runs every night and archives records that are older than 3 days and have a status of FAILED. You can adjust this setting in Form Propertier Archive for the CMF:CloudTask form in BMC Remedy Developer Studio.

    For more details , please refer https://docs.bmc.com/docs/display/clm21/Pending+activity+records

      
    Related Products:  
       
    1. BMC Cloud Lifecycle Management

     


    Article Number:

    000023911


    Article Type:

    FAQ/Procedural



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