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ProactiveNet Performance Management Suite
BMC ProactiveNet Performance Management Suite
Can Integration for BMC Remedy Service Desk (IBRSD) and BMC Services Resolution (BSR) 3.0 co-exist?
BMC ProactiveNet Performance Management version 9.5.00, 9.6.00
BMC TrueSight Operations Management 9.6.00
On the ARS/ITSM server both IBRSD and BSR can co-exist side-by-side. Uunfortunately that is not the case for the BPPM server - it's IBRSD or BSR but not both. The BPPM script to move from IBRSD to BSR is one way, there is no application option to reconfigure it back to IBRSD. The only back out options available are to take a system backup or if a VM take a snapshot.
- BMC ProactiveNet Performance Management Suite