How can I increase the MyIT Session timeout ?

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    PRODUCT:

    MyIT Digital Workplace


    APPLIES TO:

    BMC MyIT Premium



    QUESTION:

    How can I increase the MyIT Session timeout ?


    ANSWER:

     

    Legacy ID:KA417287

      

    You can modify the MyIT Server timeout value by changing <tomcat>/conf/web.xml The default value is 30 in minutes.

      

      <!-- ==================== Default Session Configuration ================= -->

      

      <!-- You can set the default session timeout (in minutes) for all newly   -->

      

      <!-- created sessions by modifying the value below.                       -->

      

     

      

        <session-config>

      

            <session-timeout>30</session-timeout>

      

        </session-config>

      

     

      

    Save the file and restart Apache Tomcat 7

      
    Related Products:  
       
    1. BMC MyIT Suite
    2.  
    3. BMC MyIT Suite
    4.  
    5. BMC MyIT Base OnDemand for Public Sector
    6.  
    7. BMC MyIT Base OnDemand
    8.  
    9. BMC MyIT Base - per named user

     


    Article Number:

    000026511


    Article Type:

    FAQ/Procedural



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