In the Centralized preference form there is an option to configure the following RPC timeouts: RPCTimeout Normal RPCTimeout Long RPCTimeout Extra Long What specific actions do these RPC timeouts impact?

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    PRODUCT:

    Remedy AR System Server


    APPLIES TO:

    BMC Remedy AR System Server



    QUESTION:

    In the Centralized preference form there is an option to configure the following RPC timeouts:

    RPCTimeout Normal
    RPCTimeout Long
    RPCTimeout Extra Long

    What specific actions do these RPC timeouts impact?


    ANSWER:

     

    Legacy ID:KA334464

    The RPC Timeout variables that are listed in the Centralized Preference form, in general, affect the following user actions: 

    - RPCTimeout Normal affects Submits 
    - RPCTimeout Long affects Queries 
    - RPCTimeout Extra Long affects Admin actions 

      
    A summary of the individual API calls affected by the different timeout parameters are listed below: 
      
    RPCTimeout Normal  
    --------------------------------- 
    arcreateentry 
    arsetentry 
    armergeentry 
    ardeleteentry 
    argetentry 
    argetmultipleentries 
    argetschema 
    argetlistschema 
    argetmultipleschemas 
    argetfield 
    argetlistfield 
    argetlistfieldname 
    argetmultiplefields 
    argetlistgroup 
    argetlistuser 
    arverifyuser 
    arreleasecurrentuser 
    arexportfile 
    argetsupportfile 
    ardeletesupportfile 
    argetlistsupportfile 
    argetlocalizedvalue 
    argetmultiplelocalizedvalues 
    argetlistschemawithalias 
    argetcharmenu 
    argetlistcharmenu 
    argetmultiplecharmenus 
    argetfilter 
    arsetfilter 
    arcreatefilter 
    ardeletefilter 
    argetlistfilter 
    argetmultiplefilters 
    argetactivelink 
    arsetactivelink 
    arcreateactivelink 
    ardeleteactivelink 
    argetlistactivelink 
    argetescalation 
    arsetescalation 
    arcreateescalation 
    ardeleteescalation 
    argetlistescalation 
    argetmultipleescalations 
    arexecuteprocess 
    argetserverinfo 
    argetfulltextinfo 
    arsetserverinfo 
    argetserverstatistics 
    argetstructuretext 
    arcreateuser 
    ardeleteuser 
    arcreategroup 
    ardeletegroup 
    argetvui 
    arsetvui 
    arcreatevui 
    ardeletevui 
    argetlistvui 
    argetmultiplevuis 
    argetcontainer 
    argetlistcontainer 
    argetmultiplecontainers 
    arcancel 
    arsignal 
    arvalidateformcache 
    argetencryptinfo 
    arregisterfornotifications 
    arderegisterfornotifications 
    argetlistnotificationuser 
    argetnotificationcount 
    arexpandssmenu 
    arexpandddmenu 
    argetlistextschemacandidates 
    argetmultipleextfieldcandidates 
    arvalidatelicense 
    arvalidatemultiplelicenses 
    argetlistlicense 
    arcreatelicense 
    ardeletelicense 
    arexecuteprocessforactivelink 
    arxmlcreateentry 
    arxmlsetentry 
    arxmlgetentry 
    arxmldeleteentry 
    argetmultiplecurrencyratiosets 
      

    RPCTimeout Long 
    ----------------------------- 
    argetlistentry 
    argetlistentrywithfields 
    argetentryblob 
    arsetsupportfile 
    arcreatecharmenu 
    arsetcharmenu 
    ardeletecharmenu 
    arexpandquerymenu 
    argetentrystatistics 
    argetlistsql 
    arkeyexchangebegin 
    arkeyexchangefinal 
    arsetfulltextinfo 
    argetmultipleactivelinks 
    argetlistsqlforactivelink 
      

    RPCTimeout Extra Long 
    -------------------------------------- 
    arimport 
    arcreateschema 
    arsetschema 
    ardeleteschema 
    arcreatefield 
    arsetfield 
    ardeletefield 
    ardeletemultiplefields 
    arcreatecontainer 
    arsetcontainer 
    ardeletecontainer 
      

    We should not be casual with this information. However, it is OK to give it out for selected situations where there is an understanding of why the customer needs something to run longer (and it makes sense to do so). 

     


    Article Number:

    000030184


    Article Type:

    FAQ/Procedural



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