What is the Remedyforce Survey URL for HTML Email Templates?

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    What is the Remedyforce Survey URL for HTML Email Templates?


    ANSWER:

    Copy and paste the below code into your HTML Template, replacing <mycompany.force.com> with the Salesforce registered domain of your company.

    </tr>
        <td colspan="2">
           Click <a href="http://<mycompany.force.com>/apex/BMCServiceDesk__SurveyPage?i={!relatedto.id}&lang={!relatedto.FKClient__r.LocaleSidKey}}}">
                      here</a> to provide feedback on the service you received.
        </td>
        </tr>

    NOTE: The above code will result in the following line in the email: Click here to provide feedback on the service you received.


    Article Number:

    000105304


    Article Type:

    FAQ/Procedural



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