How to Uninstall Remedyforce from a Producton or Sandbox Org

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    How to Uninstall Remedyforce from a Producton or Sandbox Org


    ANSWER:

     

    1. Follow the attached Uninstall Guide.

      

    NOTE: If you have problems with the above also do the two things below.

    2. Stop the Remedyforce Milestone Processor.
    3. From Scheduled jobs Delete the BMC Helix Remedyforce Service Desk - Milestone Processor (2016-03-23 18:21:32...

    NOTE: Once the above things have been done an Admin must uninstall Remedyforce.  Remedyforce cannot be uninstalled by BMC Support as we does not have sufficient access.

     


    Article Number:

    000106101


    Article Type:

    FAQ/Procedural



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