Remedy - Server - Is the REST API Service compatible with Remedy 8.1.x?

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    AR System Server


    APPLIES TO:

    REST API, Compatibility, 9.x and above version



    QUESTION:

    Is the REST API Service compatible with Remedy 8.1.x?
    Also, does Remedy support REST API for both publishing and consuming?


    ANSWER:

     

    Please check below:

    1. Unfortunately REST API is not compatible with versions below 9.x and cannot be used in version 8.1.x. 
    The REST Services are compatible or can be used with Remedy 9.0 and above. Below is the reference link from the docs.bmc.com site.
    Link: https://docs.bmc.com/docs/display/public/ars9000/BMC+Remedy+AR+System+REST+API+overview

    2. REST API services in Remedy 9.1 is used to expose Remedy features to 3rd party applications so that they can integrate and use the Remedy functionality and it is not yet available for consuming 3rd party REST services. Below are some communities links and discussions that talks about the same for your reference.

    Link1: https://communities.bmc.com/docs/DOC-35914
    Link2: https://communities.bmc.com/message/552922

     


    Article Number:

    000116221


    Article Type:

    FAQ/Procedural



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