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BMC Helix Remedyforce Service Desk
When using the standard Pentaho package to import users from Active Directory, the following error is encountered: "DOS format was specified but only a single line feed character was found, not 2."
Pentaho Import Error: "org.pentaho.di.core.exception.KettleFileException: DOS format was specified but only a single line feed character was found, not 2"
Cause: A record in Active Directory contains invalid Characters in one of the AD fields that was being processed by Pentaho kettle.
Solution: Verify the logs "Managername.txt" and "LDAPProcessedRecords.xls" check for invalid characters such as "/" ":" "." "#" in fields like First Name, Last Name, DistinguishedName. etc.
remove invalid characters and run package again.