BMC Helix Remedyforce  How to Share a Report

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    PRODUCT:

    BMC Helix Remedyforce Service Desk



    QUESTION:

    BMC Helix Remedyforce  How to Share a Report


    ANSWER:

    In order to share a report follow the next steps:

       
    1. On the Reports tab, hover over a report folder in the left pane, click Pin, and then select Share.
    2.  
    3. Select Public Groups.
    4.  
    5. Find the group you want, and click Share.
    6.  
    7. To search, start typing a name.
    8.  
    9. Analytics folder sharing example
    10.  
    11. Choose the sharing level you want to give this group.
    12.  
    13. Click Done, review your changes, and click Close.
       Notes:   
       
    • Portal users can only have Viewer access to reports, and they can’t use dashboards.
    •  
    • The steps above will work if the setting Enhanced Folder Sharing for Reports and Dashboards is enabled. 
       Reference:
    https://help.salesforce.com/articleView?id=analytics_share_folder_with_group.htm&type=5

     


    Article Number:

    000117181


    Article Type:

    FAQ/Procedural



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