How to configure MyIT Load balancer

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    PRODUCT:

    MyIT Digital Workplace


    COMPONENT:

    MyIT


    APPLIES TO:

    All MyIT versions



    QUESTION:

    How to configure MyIT Load balancer?
    Customer had 2 MyIT server and 1 AR.


    ANSWER:

    Please refer following community link:
    https://communities.bmc.com/thread/143132?start=0&tstart=0

    - update load balancer name in SHR:SHR_KeyStore form
    - copied the secret key and token
    - paste it in the connect.properties file available at location <<install_dir>>\Apache Software Foundation\Tomcat7.0\external-conf\
    - also updated the load balancer name in the connect.properties file
    - Do this activity for all MyIt server in the group but secret key and token should be same in all.
    - Checked Data store to check if correct AR serer is selected or not. checked the configuration
    - Restarted the tomcat of both server
    - flushed the browser cache and verify the myit url with LB name and it was connecting to myit server.


    Article Number:

    000105263


    Article Type:

    FAQ/Procedural



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