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BMC Helix Remedyforce Service Desk
How to check available and used Platform License information in Remedyforce?
1. Go to Setup > Administer > Company Profile > Company Information.
2. Look for the "User Licenses" section.
3. Check the list of license types and the number licenses you have, then check the Remaining Licenses number available.
For more details on licenses Please contact your Customer Success Manager, or Business Relationship Manager; or email RemedyforceSuccess@bmc.com
Also, refer the link for new site licensing model of Remedyforce: "https://communities.bmc.com/community/bmcdn/bmc_remedyforce/blog/2015/04/24/remedyforce-licensing-new-site-license-model"
Finally, to monitor the Remedyforce License Subscription count check the following video:
How to monitor your Remedyforce License Subscription count? - https://www.youtube.com/watch?v=jLMeCNhDfuM