Remedy - ARSystem - How can I use ARLogAnalyzer to troubleshoot performance issues?

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    AR System



    QUESTION:

    AR System Log Analyzer - arwklga - generates output files that summarize the performance behavior from the AR System log files.
    Are there any guidelines on how to interpret the results? 


    ANSWER:

     

    Legacy ID:KA357267

      

    AR System Log Analyzer provides a summary of API and SQL activity captured in AR System logs. This tool is useful for investigating
    performance issues reported with AR System applications, similar to database performance tools. 

    The attached document describes how to generate and analyze the output file to investigate performance issues.

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    Additional Information: Log Analyzer can be obtained from BMC Communities following the below link: 
    https://communities.bmc.com/docs/DOC-25473

      

     


    Article Number:

    000106895


    Article Type:

    FAQ/Procedural



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