Remedy - Server - How to change the name of AR Server? Where are all the places where it needs to change the server name assuming AR System is already installed or if a Duplicated/Migrated environment is used?

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    PRODUCT:

    Remedy AR System Server


    COMPONENT:

    AR System Server


    APPLIES TO:

    BMC Remedy AR System v8.1.x, v9.0.x, v9.1.x



    QUESTION:

    If an existing Remedy installation has been migrated to another server or if duplicated environment is used, where in Remedy do we need to make the relevant changes to reflect the new the new server name references?


    ANSWER:

     

    Please check the relevant information from the Online BMC Documentation depending the version is used:

    BMC Remedy AR System v8.1.x:
    Changing a server name when using a duplicated or migrated environment

    Configuring the AR System server to rename the server

    Configuring the BMC Remedy Flashboards server to rename the server

    Configuring the BMC Remedy Email Engine to rename the server

    Configuring BMC Remedy IT Service Management to rename the server

    Updating help file paths to rename the server

    Updating the server name in application forms to rename the server

    Configuring the BMC Remedy Mid Tier to rename the server

    Configuring Atrium Integrator to rename the servers

    Configuring BMC Atrium Integration Engine to rename the server

    Configuring BMC Service Request Management to rename the server

    Configuring the BMC Remedy AR System Web Services registry to rename the server


    BMC Remedy AR System v9.0.x:
    Renaming the AR System server

    Changing a server name when using a duplicated or migrated environment

    Configuring the AR System server to rename the server

    Configuring the BMC Remedy Flashboards server to rename the server

    Configuring the BMC Remedy Email Engine to rename the server

    Configuring BMC Remedy IT Service Management to rename the server

    Updating help file paths to rename the server

    Configuring the BMC Remedy Mid Tier to rename the server

    Updating the server name in application forms to rename the server

    Configuring Atrium Integrator to rename the servers

    Configuring BMC Atrium Integration Engine to rename the server

    Configuring BMC Service Request Management to rename the server

    Configuring the BMC Remedy AR System Web Services registry to rename the server


    BMC Remedy AR System v9.1.x:
    Renaming the AR System server

    Changing a server name when using a duplicated or migrated environment

    Configuring the AR System server to rename the server

    Configuring the BMC Remedy Flashboards server to rename the server

    Configuring the BMC Remedy Email Engine to rename the server

    Configuring BMC Remedy IT Service Management to rename the server

    Updating help file paths to rename the server

    Configuring the BMC Remedy Mid Tier to rename the server

    Updating the server name in application forms to rename the server

    Configuring Atrium Integrator to rename the servers

    Configuring BMC Atrium Integration Engine to rename the server

    Configuring BMC Service Request Management to rename the server

    Configuring the BMC Remedy AR System Web Services registry to rename the server

    For older versions of BMC Remedy AR System, check the attached Word document.

     


    Article Number:

    000031623


    Article Type:

    FAQ/Procedural



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