ADDM: Discovery does not synchronize Load Balancer Service IP addresses to CMDB

Version 11
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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    BMC Discovery


    COMPONENT:

    BMC Atrium Discovery and Dependency Mapping


    APPLIES TO:

    BMC Atrium Discovery and Dependency Mapping



    QUESTION:

    Why doesn't Discovery synchronize Load Balancer Service IP addresses to CMDB?


    ANSWER:

    Please see BMC Community post https://communities.bmc.com/message/623961#623961

    Per Development, this is by design:

    "Unfortunately, IP address information for LoadBalancerServices cannot be synchronized into the CMDB. The BMC_IPEndpoint CI has to be related with a BMC_HostedAccessPoint relationship to a subclass of BMC_System. The LoadBalancerService is mapped to a BMC_LogicalSystemComponent, which is not a subclass of BMC_System. 

    The name attribute contains the configured name of the service. You could choose to populate Name, ShortDescription or Description of the BMC_LogicalSystemComponent CI with the IP address and port instead, but there is unfortunately no good place to put the information separately." 

    NOTE:  Discovery can create BMC_Dependency relationships (instead of BMC_HostedAccessPoint) between the LoadBalancer services (BMC_LogicalSystemComponent CI) and the IP addresses (BMC_IPEndpoint).  
    To do that, use the sample pattern, attached.  The pattern is compatible with Discovery 11.3.
     


    Article Number:

    000125536


    Article Type:

    FAQ/Procedural



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