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BMC Helix Remedyforce Service Desk
BMC Helix Remedyforce Service Desk Winter 17
How to upgrade Remedyforce Selfservice 2.0 to 3.0?
Upgrading Remedyforce Self Service to Self Service 3.0:
1. Go to Remedyforce Administration
2. Configure Self Service -> Self Service Version -> Self Service to Configure – Set the version
For Configuration will allow you to preview SS before deploying to everyone by just clicking on the Preview label.
For Clients this will fully deploy SS 3.0 on you org redirecting to SS 3.0 when clicking on the Remedyforce Self Service Tab