This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
Remedy with Smart IT
How can we delete a Broadcast message from within SMART IT?
There is currently no option to delete the broadcast from Smart IT user interface.
As a workaround one may run a mongo shell command or script to delete the broadcast if it must be removed.
The following command can be used:
--> Replace the <<feedid>> with the instance Id (field ID - 179 value) of the broadcast that needs to be deleted, which can be queried from ITSM in the CFG:Broadcast form.