Is Remedy able to consume external REST based web services?

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    Remedy AR System Server



    QUESTION:

    Is Remedy able to consume external (3rd party) REST-based web services?


    ANSWER:

    Remedy does not support consuming REST based web services, the only option we have available is SOAP. However there's a 3rd party plugin available. This is not supported by BMC, see http://remedylegacy.com/tools/restful-api-plugin/ for more information.


    Article Number:

    000132301


    Article Type:

    FAQ/Procedural



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