FAQ - TrueSight Capacity Optimization - VMware integration

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    This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.


    PRODUCT:

    TrueSight Capacity Optimization


    COMPONENT:

    Capacity Optimization


    APPLIES TO:

    TrueSight Capacity Optimization 10.x -11.x Capacity Optimization 10.x -11.x



    QUESTION:

    Common issues/questions related to vCenter integration


    ANSWER:

    Here a list of common problems/questions with link to articles that can help to troubleshot and fix the issue

       
    1. Supported vCenter version: check the documentation page of this ETL related to your CO version in order to have the list of supported vCenter versions
    2.  
    3. Is the ETL getting RAW data or aggregated data from vCenter? CO integration with vCenter: which data ETL get from vCenter? (000113202)
    4.  
    5. How frequently ETLs load data? How frequently ETLs load data? (000029255)
    6.  
    7. No data imported for history extractor ETL (valid for all CO version and vCenter version) VMWARE ETL missing data statistics metrics (000097271)
    8.  
    9. No data imported at cluster level for service extractor (valid for CO 9.0, 9.5, 10.0 and from 10.3 if option "Extract Cluster/Pool performance data from vCenter" is enabled)  VMWARE ETL missing data statistics metrics (000097271)
    10.  
    11. General problme integrating CO with vSphere 5.5u3 and vSphere 6.0 Support for vSphere 5.5 build and vSphere 6 in CO integration (000084064)
    12.  
    13. No data imported at cluster level for service extractor (valid for CO 9.0, 9.5, 10.0 and from 10.3 if option is enabled) after upgrade to vCenter 5.5 build 3 vCenter Extractor returns "Client received SOAP Fault from server: A specified parameter was not correct." (000112536)
    14.  
    15. No data collected by service extractor with error code BCO_ETL_FAIL_306: BCO_ETL_FAIL_306: Fail to get performance data error/warnings from VMware Service collector ETL (000095769)
    16.  
    17. Extractor Service stop to work after upgrade to 10.0 due an error with certificate CO: vCenter Extractor Service stop to work after upgrade to 10.0: Certificates does not conform to algorithm constraints (000056617)
    18.  
    19. Error in connection step BCO_ETL_FAIL103 The CO vCenter Extractor Service is failing with error, "BCO_ETL_FAIL103: Cannot connect to vCenter. Exception: java.rmi.RemoteException: ... Connection refused" or "java.net.ConnectException: Connection timed out" (000085180)
    20.  
    21. Basic checks after a new ETL creation but not data into CO In CO, after several hours I'm still not seeing entities from a vCenter Extractor Service data running on a Remote ETL Engine in my Workspace Domain (000111705)
    22.  
    23. BCO_ETL_WARN301: Service has detected a problem in data saving into BCO. Please verify service status In TrueSight Capacity Optimization what triggers a 'BCO_ETL_WARN301: Service 101 has detected a problem in data saving into BCO. Please verify service status.' error? (000030552)
    24.  
    25. Reconciliation after vCenter migration In CO, what is the best practice when all the VMware managed objects on one vCenter have been migrated to a new vCenter? (000100181)
    26.  
    27. Problem integration CO 10.0 with vCenter 4.0 VMware historical ETL problem in CO 10.0.00 with vSphere 4.0 (000052741)
    28.  
    29. Merged Datastore VMware Datastore entities with the same Datastore UUID from different vCenters are being aggregated in BCO
    30.  
    31. ETL get stuck in extract step (CO 10.3 and 10.5 ) CO error "BCO_ETL_WARN301: Service ## has detected a problem in data extration. Please verify service status."(000120050)
    32.  
    33. ETL give error Skipping perf extraction for DISCONNECTED host https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=000137961 (000137961)
    34.  
    35. CO VMware service extractor: advanced questions https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=000102796 (000102796)
    36.  
    37. How collect data at 5 minutes of granularity https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=000130214 (000130214)
      
      

     


    Article Number:

    000112950


    Article Type:

    FAQ/Procedural



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