This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified.
Remedy AR System Server
Remedy AR System Approval
How to test Approvals are working fine or not.
Test using the available "AP-Sample2:Get Agreement" form using the following steps.
1- Open "AP-Sample2:Get Agreement" form.
2- By default the form opens in Search mode. Click the New Request button.
3- Enter the following details:
Submitter as : Demo
Initial Approvers: Demo
4- Save the record.
4- Go to Quick Links > Approval Central form.
5- Check the Test entry is listed.
This will already give us an indication the Approval engine works since it has created the request.
We can perform additional steps to be sure the whole process works as expected. To do so proceed to step 6 below.
6- Approve the Test request.
7- If everything goes as expected the request will show as approved.
With the above steps we will be able to test and check the approval engine is working.
Note that the performed test above it is a very simple test to corroborate the Approval Engine is doing what it is expected. There are no notification rules, additional approvers taking part of this test.
More complex tests adding more criteria into it can be done if you feel it is required.
For the test performed the find attached to this article part of the log showing the activity registered while creating and approving the Test request.