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Remedy AR System Server
BMC Remedy AR System Server
How to enable Arsystem dispatcher logging?
For AR System v8.1 or lower
1- Add the following parameter in the ar.conf/ar.cfg file:
2-Terminate the dispatcher process so that the armonitor process restarts it for logging to take effect.
For AR System v9 and higher
This is done updating the Centtralized Configuration form. To do this check the steps below:
1- Go to AR System Administration > AR System Administration Console
2- Go to System > General > Centralized Configuration
3- In the Component Name drop down menu select:
com.bmc.arsys.server and select the ARS Server name populated.
4- Perform the following:
1- Press Add
2- Enter the parameter Dispatch-Log-File and set the full path and log file name.
3- Press Apply
5- The following warning will display:
Please restart the AR System Server for the changes to take effect (ARWARN 483)
6- Restart AR System and the dispatcher log configured will be created or you can terminate the dispatcher process so that the armonitor process restarts it for logging to take effect.
Linux/Unix - terminate the 'arsvcdsp' process.
Windows - terminate the 'arsvcdsp.exe' process.
- BMC Remedy AR System Server