on Sep 20, 2016 3:41 PM. Last modified by When planning for a 9.x Upgrade or during Post-Upgrade validation, there are several resources available to ensure that you are successful.
The following two tables provide both Pre-Upgrade and Post-Upgrade resources:
Pre-Upgrade Resources
Version | Description | Link | Type |
|---|---|---|---|
| 9.1 | Start Here -->Webinar covering ITSM Suite 9 Upgrade. Applies to 9.0 and 9.1. This is your best place to get started planning your upgrade. | Connect with Remedy - Remedy 9 Upgrade Best Practices Webinar | Webinar |
| 9.1 | The BMC Remedy ITSM Suite 9.1 Deployment documentation is the top-level documentation for all installs and upgrades for 9.1. | https://docs.bmc.com/docs/display/brid91/Home | Online Documentation |
| 9.1 | Remedy ITSM Suite Best Practice Performance Tuning documentation | Performance tuning for Remedy - BMC Remedy ITSM Deployment 9.1 - BMC Documentation | Online Documentation |
| 9.1 | BMC WBT for Remedy ITSM 9.x Upgrade planning and execution. Applies to 9.0 and 9.1 | WBT | |
| 9.1 | "What's New in 9.1" online documentation | Release notes and notices - BMC Remedy Action Request System 9.1 - BMC Documentation | Online Documentation |
| 9.1 | AMIGO Program offers assistance planning an ITSM upgrade | AMIGO Program for ITSM Applications Suite | Communities Article |
| 9.0 | Start Here -->Webinar covering ITSM Suite 9 Upgrade. Applies to 9.0 and 9.1. This is your best place to get started planning your upgrade. | Connect with Remedy - Remedy 9 Upgrade Best Practices Webinarhttps://docs.bmc.com/docs/display/brid90/Home | Webinar |
| 9.0 | The BMC Remedy ITSM Suite 9.0 Deployment documentation is the top-level documentation for all installs and upgrades for 9.0. | Connect with Remedy - Remedy 9 Upgrade Best Practices Webinarhttps://docs.bmc.com/docs/display/brid90/Home | Online Documentation |
| 9.0 | Reference guide for Performance Tuning parameters and definitions. | Performance tuning for BSM - BMC Remedy ITSM Deployment 9.0 - BMC Documentation | Online Documentation |
| 9.0 | "What's New in 9.0" documentation | Home - BMC Remedy Action Request System 9.0 - BMC Documentation | Online Documentation |
Post-Upgrade Resources (Before Go-Live)
Version | Description | Link | Type |
|---|---|---|---|
| 9.1 | Recommended Upgrade links and documentation | Communities Article | |
| 9.1 | Required settings for performance and stability. Applies to 9.0 and 9.1. | BMC Certified recommendations for customers adopting 9.x | |
| 9.1 | Reference guide for Performance Tuning parameters and definitions. | Performance tuning for Remedy - BMC Remedy ITSM Deployment 9.1 - BMC Documentation | Online Documentation |
| 9.1 | This document contains the best practice recommendations for ITSM Suite 9.1 Applies to 9.0 and 9.1 | KnowledgeArticle - BMC | Knowledge Article |
| 9.0 | Required settings for performance and stability. Applies to 9.0 and 9.1. | BMC Certified recommendations for customers adopting 9.x | Communities Article |
| 9.0 | Reference guide for Performance Tuning parameters and definitions. | Performance tuning for BSM - BMC Remedy ITSM Deployment 9.0 - BMC Documentation | Online Documentation |
| 9.0 | This document contains the best practice recommendations for ITSM Suite 9.1 Applies to 9.0 and 9.1 | KnowledgeArticle - BMC | Knowledge Article |
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