HR Case Management is for Human Resources leaders who want to deliver amazing service to employees, BMC HR Case Management delivers a next-generation service center solution. The software allows you to transform HR for the digital era with best-practice templates and workflows and a mobile, digital workplace app that makes your whole workforce more productive.
Maximizing Adoption with Training
BMC HR implemented HR Case Management in April 2016. BMC Education Services, assisted with the implementation by creating the BMC HR Case Management 4.6: Using course. We also created a customized video about how to access HR Case Management from MyIT for all end users. We can create customized end user training for your organization too. Please contact an Education Adviser to learn more.
Here is some feedback we received on the course:
"The course gave me a solid, high-level understanding of the HRCM functionality. My team members were accustomed to using ITSM, so it was a fairly easy transition for us."
"I have found it to be quite good and exhaustive. It has covered all the topics in detail whether it be about the Solution Manager/ HR Agent Role."
The BMC HR Case Management 4.6: Using course has been released. This course was evaluated by BMC's own HR Department. We believe it will increase adopt of HR Case Management in your organization!
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