BMC Remedy Release Version Strings

Version 31
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    These are the version strings of recent Remedy releases as reported by the server in the arerror.log and midtier on the config page.  If you need to work out which release uses a particular version string use the table below.

     

    Note that if your version is not listed it means that a hotfix for that component is being used - the version string formats for these vary but are generally similar to the main release.

     

    ReleaseTypeComponentsRelease DatePlatform StringMidtier String
    7.6.04
    RTM

    --

    28-JAN-2011

    7.6.04 Build 002 201110141059

    7.6.04  Build 002 201101141059

    7.6.04 SP1

    Service Pack

    Platform/AtriumITSM

    6-May-2011

    7.6.04 SP1 201104191058

    7.6.04 SP1 201104191058

    7.6.04 SP2

    Service Pack

    Platform/Atrium/ITSM

    13-Oct-2011

    7.6.04 SP2 201110080614

    7.6.04 SP2 201110080614

    7.6.04 SP3

    Service Pack

    Platform/Atrium

    6-Feb-2012

    7.6.04 SP3 201201302357

    7.6.04 SP3 201201302357

    7.6.04 SP4

    Service Pack

    Platform/Atrium/ITSM

    11-Sept-2012

    7.6.04 SP4 201209051922

    7.6.04 SP4 201209051922

    7.6.04 SP5

    Service Pack

    Platform/Atrium

    8-Aug-2013

    7.6.04 SP5 201308012025

    7.6.04 SP5 201308012025

    8.0.00

    RTM

    --

    22-JUN-2012

    8.0.00 Build 001 201205300000

    8.0.00 Build 001 201205300000

    8.0.00 Patch 1

    Patch

    Platform/Atrium/ITSM

    21-Sept-2012

    8.0.00 Build 001 201209180403

    8.0.00 Build 001 201209180403

    8.0.00 Patch 2

    Patch

    Platform

    16-Nov-2012

    8.0.00 Build 001 201211030845

    8.0.00 Build 001 201211030845

    8.0.00 Patch 3

    Patch

    Platform

    28-Feb-2013

    8.0.00 Build 001 201302181042

    8.0.00 Build 001 201302181042

    8.1.00

    RTM

    --

    20-FEB-2013

    8.1.00 201301251157

    8.1.00 201301251157

    8.1.00 Patch 1

    Patch

    Platform/ITSM

    6-Aug-2013

    8.1.00 201308030135Hotfix

    8.1.00 201308030135 Hotfix

    8.1.00 Patch 2

    Patch

    Platform/ITSM

    12-Sept-2013

    8.1.00.002 201308272305Hotfix

    8.1.00.002 201308272305 Hotfix

    8.1.00 Patch 3

    Patch

    Platform/Atrium

    11-June-2014

    8.1.00 201406060250Hotfix

    8.1.00 201406060250 Hotfix

    8.1.01 (SP1)

    Service Pack

    Platform/Atrium/PD/ITSM/SRM

    5 & 21-Feb-2014

    8.1.01 201401281910

    8.1.01 201401281910

    8.1.01 (SP1) Patch 1

    Patch

    Midtier/CMDB/SRM/VA(IE11 ITSM)

    4th April 2014

    n/a

    8.1.01 (SP1) 201404010757 Hotfix

    8.1.02 (SP2)

    Service Pack

    Platform/CMDB/SRM/ITSM/SLM/VA-ASSO 9.x

    Aug 29th 2014

    8.1.02 201408260235

    8.1.02 201408260235

    8.1.02 (SP2) Patch 1

    Patch

    Platform/CMDB/SRM/ITSM/SLM/

    Sep 30th 2014

    8.1.02.001 201409121357Hotfix

    8.1.SP02 Patch 001 201409121357 Hotfix

    8.1.02 (SP2) Patch 2PatchPlatformApr 26th 20168.1.02.002 201603191600Hotfix8.1.SP02 Patch 002 201603191600 Hotfix
    9.0RTMPlatform/Atrium/ITSM/SRM/SLMApril 30th 20159.0.00 2015041807189.0.00 201504180718
    9.0 Patch 1PatchPlatform/Atrium/ITSM/SRMJune 20th 2015
    9.0.00 201506171928
    9.0.00 201506171928
    9.0 Patch 2PatchPlatformSep 18th 20159.00.002 2015091009019.00.002 201509100901
    9.0.01 (SP1)Service Pack

    Platform/Atrium/ITSM/SRM

    Aug 27th 20159.0.01 2015081915309.0.01 201508191530
    9.0.01 Patch 1PatchPlatformDec 14th 20169.0.01.001 2016112601069.0 SP 01 Patch 001 201611260106
    9.1RTMPlatform/Atrium/ITSM/SRM/SLMDec 22nd 20159.1.00.2015121602299.1.00 201512160229
    9.1 Patch 1PatchPlatformJune 23rd 20169.1.00.001 2016061411049.1 Patch 001 201606141104
    9.1.01 (SP1)Service PackITSM/SLM/SRM/HRCMMay 19th 2016n/an/a
    9.1.02 (SP2)Service PackPlatform/Atrium/ITSM/SRM/SLMDec 5th 20169.1.02 2016112523209.1.02 201611252320
    9.1.02 Patch 1PatchPlatform/AtriumFeb 15th 20179.1.02.001 2017021311339.1.02.001 201702131133
    9.1.02 Patch 2PatchPlatform/AtriumMar 17th 20179.1.02.002 2017030922049.1.02.002 201703092204
    9.1.02 Patch 3PatchPlatform/AtriumApr 24th 20179.1.02.003 2017041917479.1.02.003 201704191747

     

    These are the dbVersion (from the CONTROL table) and RPC protocol (displayed in server API logs) values for each release.

     

    VersionProtocoldbVersion
    9.1 SP22353
    9.12353
    9.0 SP12252
    9.02150
    8.1 SP22031
    8.1 SP12031
    8.12030
    8.01930
    7.6.041828
    7.6.031727
    7.51424
    7.11323
    7..0.x1222
    6.31121
    6.0.x1020
    5.1.x918

     

    Remedy ITSM