REST Web Services Best Practices

Version 5
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    << Other Best Practices

       << AR System APIs and Integration Interfaces Overview

    Introduction

    Context and Issue Statement

     

    Starting with version 9, AR System comes with a REST API.

     

    Consuming vs Publishing

     

    In the following paragraphs, we consider that we are on the AR System side of an interface.

    • Consumption of REST Web Services is not an OOTB capability, but you can develop your own Filter API Plugin. A third-party plugin is available to consume REST services:

         Restful API Plugin – A Programming Legacy

    • Publishing means exposing methods via the packaged Jetty web server for external applications to push data to or get data from AR System.

    Authentication

    See BMC documentation. More information here soon.

     

    Details

    ITSM Web Services

    More information here soon.

     

    Designing robust web service interfaces

    More information here soon.

     

    Complex Web Services

    More information here soon.

     

    Web Services and SSL

    See BMC documentation.

    More information here soon.

     

    Debugging tools and techniques

    More information here soon.

     

     

    Most common error messages

    More information here soon.

     

    Frequent terms and abbreviation

    FQDN : Fully Qualified Domain Name

    REST : REpresentational State Transfer