With the “Getting Started with Remedyforce” white paper series, our aim is to help you leverage BMC Remedyforce to improve the effectiveness and efficiency of your ITSM operations. Each paper addresses a specific area of interest and provides you with conceptual, functional and technical best practices to make configuration decisions and take action to gain value from your BMC Remedyforce investment.
Having the ability to translate into different languages is a key feature of the Salesforce Platform, and is increasingly becoming more of a factor when implementing Remedyforce across multiple geographical locations. With Remedyforce today, we can localize into five languages natively. The purpose of this white paper is to explain the capabilities and limitations of leveraging the Salesforce platform and Remedyforce to support multiple languages.