Remedyforce Integrations

Version 4

    Typical organizations use a wide variety of applications, some of which provide data that could be extremely useful to ITSM processes managed by the Service Desk. Integrating separate but related applications can help organizations achieve increased levels of consistency, efficiency, and quality. The purpose of this white paper is to explore the types of integrations that are typically configured for BMC Remedyforce, the methods used to integrate and provide you with some best practices on integrating your Remedyforce solution.