Taking Your Service Desk Mobile

Version 2

    With the “Getting Started with Remedyforce” white paper series, our aim is to help you leverage BMC Remedyforce to improve the effectiveness and efficiency of your ITSM operations. Each paper addresses a specific area of interest and provides you with conceptual, functional and technical best practices to make configuration decisions and take action to gain value from your BMC Remedyforce investment.

    The purpose of this white paper is to explore some key recommendations to help you with implementing your mobile Service Desk and to provide some instruction and guidance on how mobile best practices can be applied to your Remedyforce solution.