Remedyforce Single-Org vs Multi-Org

Version 2

    With the “Getting Started with Remedyforce” white paper series, our aim is to help you leverage BMC Remedyforce to improve the effectiveness and efficiency of your ITSM operations. Each paper addresses a specific area of interest and provides you with conceptual, functional and technical best practices to make configuration decisions and take action to gain value from your BMC Remedyforce investment.

    When it comes to consideration around having your organization’s Salesforce environments as separate entities or combined, there are a lot of decisions that need to be made as well as multiple aspects to take into consideration. This white paper is to help you define those decision points and assist you in making a final design on how to implement your Remedyforce environment, whether it be in a single org or in multiple ones.