Connect with Remedy Webinar Series - 2014

Version 6
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    JanuaryReconcile your customizations using snapshot utilityDetails Recording
    FebruaryUsing FiddlerCap for Performance TuningDetails Recording
    MarchSpecial Event: ITSM 8.1.01 Service Pack Release Features and BenefitsDetails Recording
    MarchRKM 8.1 Search and ConfigurationDetails Recording
    AprilFTS Configuration for Performance and High AvailabilityDetails Recording
    MayMid-Tier 8.1 SP1 Installation and EnhancementsDetails Recording
    JuneService Resolution (Intelligent Ticketing)Details Recording
    JulyUnderstanding & Troubleshooting Service Request ProcessingDetails Recording

    What's new in 8.1 SP2:

    UDM Onboarding enhancements and other key features

    Details Recording
    SeptemberNew features of Atrium SSO 9.0Details Recording
    OctoberSmart IT: New ITSM User Experience and Technical ReviewDetails Recording
    NovemberBMC Remedy Approval Server and ITSM ApplicationsDetails Recording
    DecemberWhat's new in ADDM v10.1Details Recording


    Other Webinars (click on box)

    CwR 2013
    CwR 2015
    CwR 2016
    CwR 2017
    CwR 2018
    CwR 2019
    CwR 2020