Connect with Remedy Webinar Series - 2017/2018

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    Upcoming Webinars

    MonthTopicAdditional
    DecemberRemedy 9.1.04 Feature Release UpdateDetails
    January 2018Introduction to Business WorkflowsDetails
    February 2018Smart IT 2.0: Configurability and CustomizationDetails
    March 2018Multi-Cloud Service Management Demo and Technical OverviewDetails

     

     

    Past Webinars

    MonthTopicAdditional
    JanuaryTroubleshooting Performance Issues in Remedy Java ApplicationsDetails Recording
    JanuaryConfiguring Email Engine in a Server GroupDetails Recording
    FebruaryBMC Discovery CMDB Synchronization Performance TuningDetails Recording
    MarchAsk Support: Remedy 9 Upgrade Live Q&ADetails Q&A
    MarchRemedy 9: Reconciliation Engine Best Practices and TroubleshootingDetails Recording
    AprilRemedy 9: Configuring FTS in a Server Group EnvironmentDetails Recording
    MayAsk Support: Remedy 9 Upgrade Live Q&A 2nd SessionDetails Q&A
    JuneRemedy 9.1 Service Pack 3 Update / SmartIT 1.6Details Recording
    JulyRemedy 9 Overview Console Performance Considerations - Recorded SessionDetails Recording
    JulySmart IT Performance ConsiderationsDetails Recording
    JulySecuring Remedy 9 Database Connections - Recorded SessionDetails Recording
    JulyDigital Workplace: Wired Tiger - Recorded SessionDetails Recording
    AugustRemedy 9:Delta Data Migration Best Practices Overview and Demo - Recorded SessionDetails Recording
    AugustSmart Reporting Deep DiveDetails Recording
    SeptemberRemedy 9: ITSM Suite Administration and Maintenance Best PracticesDetails Recording
    OctoberDigital Workplace Advanced Installation Overview - Recorded SessionDetails Recording
    OctoberBest Practices for Digital Workplace BasicDetails Recording
    NovemberRemedy 9: Plug-in Server Basics - Recorded SessionDetails Recording
    NovemberEvent Driven Discovery Framework Deep DiveDetails Recording
    DecemberDigital Workplace Basic - Troubleshooting ProvidersDetails Recording
    DecemberRemedy 9: Deployment ManagementDetails Recording
    DecemberRemedy 9.1.04: Zero Down Time (ZDT) UpgradeDetails Recording
    DecemberRemedy 9.1.04: One LoggingDetails Recording

     

    BMC has made available, free of charge a web based training class to prepare for an Upgrade to Remedy 9.  The class is named BMC Remedy IT Service Management 9.x: Upgrade Fundamentals.  Please follow this URL for more detailshttp://www.bmc.com/education/courses/remedy-it-service-management-9-x-upgrade-fundamentals.html

     

    Other Webinars (click on box)

    Connect with Remedy 2013
    Connect with Remedy 2014
    Connect with Remedy 2015
    Connect with Remedy 2016
    Connect with Remedy: Remedy 9 Webinars