Remedyforce Public Hotlinks

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    The purpose of this document is to make it fast and easy to find Communities articles relating to Remedyforce specific documents such as upgrade FAQ's, how to articles, blog posts, self study materials, etc.  Be sure to bookmark this page!

     

    If you have any general questions or feedback, please comment below or contact your Customer Success Manager.

     

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    Article

    General

    Ring in the New Year with Remedyforce Winter 17
    Remedyforce Master Subscription Services Agreement (MSSA)
    White Paper Series - BMC Remedyforce
    Licensing
    Remedyforce Site Licenses - FAQ
    Understanding Data and File Storage Limits in Remedyforce
    Upgrading to Remedyforce Client Management Premium or Premium Plus
    Support
    Remedyforce Support - support.remedyforce.com
    Support Service Levels - BMC
    Training
    Remedyforce Online Training
    Remedyforce Video Series
    Remedyforce First Friday Technical Webinar Recordings

    Trial Creations

    30 Day Trials for Non-Salesforce Customers
    30 Day Trials for Existing Salesforce Customers

    Remedyforce Upgrades & Patches

    Remedyforce Hybrid Upgrade Overview
    Remedyforce Release Schedule
    Remedyforce Upgrade Best Practices & Test Plan

    Remedyforce Version Map (Number to Name)

    20.17.02.68.43 - Summer 17 Patch 1 Hotfix 1
    20.17.02.68.35 - Summer 17 Patch 1
    20.17.02.68.23 - Summer 17 Hotfix 1
    20.17.02.68 - Summer 17
    20.17.01.51.78 - Winter 17 Patch 3
    20.17.01.51.58 - Winter 17 Patch 2(Revised)
    20.17.01.51.48 - Winter 17 Patch 2
    20.17.01.51.16 - Winter 17 Patch 1.1
    20.17.01.51 - Winter 17
    20.16.01.57.59 - Summer 16 Patch 3
    20.16.01.57.33 - Summer 16 Patch 2
    20.16.01.57.19 - Summer 16 Patch 1.1
    20.16.01.57.16 - Summer 16 Patch 1 Hotfix 1
    20.16.01.57.15 - Summer 16 Patch 1
    20.16.01.57.00 - Summer 16