Top Knowledge Article List Documents

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    The blog post Top Knowledge Articles documents describes the goal of these documents on Communities - to make knowledge frequently used by Customer Support easily accessible to community members.

     

    You can find a list of all such documents by using this query on communities.

     

    Below is a list of these documents grouped by product area, which may make it easier to find ones of interest.

     

    Control-M or Workload Automation

     

    Top 20 most popular Control-M knowledge articles

     

    IT Service Management / Remedy, Remedyforce, TrueSight, and Cloud Lifecycle Management Top Viewed