Top Knowledge Article List Documents

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    The blog post Top Knowledge Articles documents describes the goal of these documents on Communities - to make knowledge frequently used by Customer Support easily accessible to community members.

     

    You can find a list of all such documents by using this query on communities.

     

    Below is a list of these documents grouped by product area, which may make it easier to find ones of interest.

     

    Control-M or Workload Automation

     

    Top 20 most popular Control-M knowledge articles

     

    IT Service Management / Remedy

     

    Top 10 Knowledge Articles for BMC Remedy AR System Server

    Top 15 Knowledge Articles for Remedy OnDemand

    BMC Remedy Change Management Application Knowledge Articles

    Top 5 Knowledge Articles for Asset Management

    Top 10 Knowledge Articles for Service Request Management - (included in Support notes)

    Top Knowledge Articles for MyIT

     

    Performance and Availability / ProactiveNet / TrueSight

     

    Top 10 Knowledge Articles for BMC ProactiveNet Performance Management

    Top Knowledge Articles for Event and Impact Management

    Top 10 Knowledge Articles for BMC Performance Manager for Applications

    Top 10 knowledge articles for BMC Performance Manager for Servers.

    Top 10 Knowledge Articles for BMC Performance Manager Portal

    Top 5 Knowledge Articles for BMC Middleware and Transaction Management

    Top 5 Knowledge Articles for BMC Middleware Administration


    BladeLogic, Data Center Automation, and Cloud Lifecycle Management

     

    Top 10 Knowledge Articles for BladeLogic Server Automation

    Top 10 Knowledge Articles for BMC Cloud Lifecycle Management

    Top BMC Atrium Orchestrator Knowledge Articles