Avnet Services - Microsoft Operations Manager (MOM 2000 & MOM 2005) to BMC Event Manager (BEM) Integration

Avnet Services - Microsoft Operations Manager (MOM 2000 & MOM 2005) to BMC Event Manager (BEM) Integration

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Business Value

The Integration of Microsoft Operations Manager (MOM 2000 & MOM 2005) to BMC Event Manager (BEM) gives organizations unprecedented visibility and management of their IT infrastructure. BMC Event Manager allows organizations to manage IT services from a business perspective by providing detailed knowledge on how IT and business services align to meet a company's overall goals and priorities.


Solution Value

MOM alerts will populate BMC Event Manager, enablingjoint BMC Software and Microsoft customers tounderstand how MOM events affect the business, therebyallowing customers to move towards achieving BSM.

Microsoft customers who use both MOM and BMC EventManager can use this integration to enable MOM alertdata to be viewed, managed and modeled by BMC Event & Service Impact Manager. The customer can then use oneconsole for enterprise-wide Event Management and Service Impact Management.


Key Features and Benefits

The Seamless integration:

  • Translates MOM alerts into interpretable BMC Event Manager events
  • Integrates MOM alerts into the BMC Event Manager event space
  • Filters alerts from MOM to Event Manager by connector subscription
  • Requires NO additional HW, SW or training
  • Bi-directional data flow and event synchronization - closes / acknowledges event in one system and updates in the other
  • Automatic fail-over to other MOM servers in the configuration group
  • Guaranteed delivery of MOM alerts to BEM with out-of-box configuration setting (Not SNMP based)
  • Forwards MOM alerts to multiple BMC Event Managers simultaneously
  • Maps all MOM alert fields except alert history to BMC Event Manager event slots by default
  • Supports customizable mapping between MOM alert fields and BMC Event Manager event slots
  • Reports communication loss with MOM as a BMC Event Manager event and vice-versa & supports integration heartbeat monitoring
  • Supports MOM knowledge base in BEM
  • Supports ticket number updating for MOM
  • Supports event/alert enrichment with custom attributes

Contact

http://www.seamlessti.com

 

Headquarters
Seamless Sales
35 Airport Rd.
Morristown, NJ  07960
USA
Phone: 973-326-8900 ext 2028
Email: sales@seamlessti.com


Company Background

Avnet Services is a leading supplier of solutions to the worlds most visible companies which increase service quality and reduce the cost and complexity associated with IT organizations.

A forerunner in IT service management practices, IT management products, and operations automation solutions, Avnet solutions provide customers increased efficiency, higher availability and a lower cost to operate. 

Our solutions enable efficiency gains of staff, simplicity of operations and compliance reporting, and improvement in service availability via synchronization of assets, states and relationships across data center information bases, CMDBs, and management of IT infrastructure components as a Service and by end-to-end process automation from service request, or event through approval and provisioning.

Avnet is a BMC BSM partner that provides consulting, best-of-breed technology products and ITIL best practices aligned to business objectives.

Partner TypeTechnology Alliance
Validation StatusValidated
iNote (Integration Note)
MS SCOM Integration for BMC Impact Manager by Seamless Technologies
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