Top 10 Knowledge Articles for BMC Performance Manager Portal

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    Below are the Top 10 knowledge articles as recommended by the Customer Support team for BMC Performance Manager Portal.


    The items on the list are selected by a combination of both personal experience and quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.


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    Title (link)RelevanceDate Added

    What are some steps to troubleshoot data not being reported in the BMC Performance Manager Portal Continuous Data Export (CDE)? 

    High KA viewsMay 25, 2015

    "Quartz threadpool full" seen in the portal.log when using BMC Performance Manager Portal 

    Trending concernJan 20, 2011
    How to reclaim database disk space after truncating/purging data in the BMC Performance Manager Portal. 
    ConfigurationJan 20, 2011

    BMC Performance Manager Portal 2.9.10 application server is not starting up. We truncated the jbm_msg table and restarted the appserver, but it still does not come up. What can we do to troubleshoot? 

    Trending concernJul 28, 2013

    System may be in an inconsistent state errors seen in the Portal.log file when monitoring log files using the BMC Performance Manager Express for Servers Log Engagement 2.7.70 solution 

    High KA Views

    Mar 23, 2015 to tune the BMC PM Portal 2.10.00 for better performance 

    TroubleshootingMar 17, 2014
    Received notification of an IOException from the RsmPacketTransport object: message found in the BMC Performance Manager Portal RSM.log file  TroubleshootingJul 31, 2015
    Is it recommenced that we change the parallelism setting in the BMC Performance Manager Portal database to speed up statistical processing? ConfigurationJul 6,2015
    Is there a BMC Performance Manager Portal  script to export object groups, elements, element profiles, metrics and thresholds from Portal to analyze and document settings within the Portal?  High KA viewsJul 27, 2015 PM Express for Log Management 2.7.70 upgrade results in "default app property does not exist for property name matchedContentSize" errors in the RSM log

    Trending concernJun 29, 2015