Below are the Top 10 knowledge articles as recommended by the Customer Support team for Event and Impact Management.
The items on the list are selected by a combination of both personal experience and quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.
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|The BPPM Assisted MIGration Operations (AMIGO) program is designed to help you upgrade quickly, easily and safely.||Upgrades||September 5, 2014|
|What are the different ways of enabling cell trace?||Troubleshooting||September 5, 2014|
|How can I enable trace for BMC Impact Event Adapters / Proactivenet Event Adapters (mcxa)?||Troubleshooting||September 5, 2014|
|The message on an event was overwritten when there is an update on the event in BPPM||Trending concern||September 5, 2014|
|I am unable to send events directly from Patrol Agent v9 to cell.||Helpful configuration checklist||September 5, 2014|
|How to troubleshoot the SNMP Event Adapter||Troubleshooting||September 5, 2014|
|Troubleshooting Issues with iBRSD||Troubleshooting||September 5, 2014|
|With a 9.5 cell, events do not have mc_smc_alias and mc_smc_id slots automatically set and therefore not impacting any CI.||High KA Views||September 5, 2014|
|How to disable Apache SSL V3.0 in IIWS for POODLE vulnerability?||Trending concern||February 9, 2015|
|How can I control how long to retain events in the cell?||High KA Views||February 9, 2015|