Top KA: KA288483 BSA "Hardware information" node under "live" view is not displayed (totally missing). Executing snapshot aborts with error "Asset class SystemInfo is not valid". 

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    Synopsis of Knowledge Article
    Problem/Symptom(s)

     

    Problem

    Some Windows servers don't show "Hardware Information" in live browse (not visible).
    All other "Live Browse" categories, including "System Information" are visible as expected.
     
    In this situation, executing snapshots may abort with the following error:
    Asset class SystemInfo is not valid for host <target>
     
    For example:
    BL - Windows Inventory (XXXXXXXX) (XXXXXXXX) Error 3/30/2010 16:56 Asset class SystemInfo is not valid for host XXXXXXXX
     

     

    Applicable to

    This Knowledge Article is known to apply to:

    • BMC BladeLogic Server Automation Suite
    • BMC BladeLogic Server Automation Suite

     

    Show Me

    For the full article see: KA288483 [Requires Support Login] 

     

     


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