Top KA: KA378075 BSA: Appserver fails to start with: File server validation failed because either the file server is not specified, cannot be contacted, or sufficient permissions are not granted on the file server agent to the appserver. 

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    Synopsis of Knowledge Article
    Problem/Symptom(s)

     

    Problem

            BSA Application Server is failing to start with the following in the appserver log:

    [18 Sep 2013 18:29:17,627] [main] [INFO] [::] [] Validating file server host (xxxxxx)...
    [18 Sep 2013 18:29:20,015] [main] [ERROR] [::] [] File server validation failed because either the file server is not specified, cannot be contacted, or sufficient permissions are not granted on the file server agent to the appserver. Please verify the connectivity between appserver and file server and ensure that the appserver has read write permissions on the file server.
    [18 Sep 2013 18:29:20,015] [main] [ERROR] [::] [] Error installing to Start: name=bladelogic.service.FileManagerService state=Create
    com.bladelogic.om.infra.app.service.ServiceInitializationException: com.bladelogic.om.infra.mfw.util.BlException: File server validation failed because either the file server is not specified, cannot be contacted, or sufficient permissions are not granted on the file server agent to the appserver. Please verify the connectivity between appserver and file server and ensure that the appserver has read write permissions on the file server.
     at com.bladelogic.om.infra.app.service.file.FileManagerServiceImpl.start(FileManagerServiceImpl.java:226)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at org.jboss.joinpoint.plugins.reflect.ReflectMethodJoinPoint.dispatch(ReflectMethodJoinPoint.java:72)
     at org.jboss.kernel.plugins.dependency.KernelControllerContextActions$DispatchJoinPoint.run(KernelControllerContextActions.java:631)
     at java.security.AccessController.doPrivileged(Native Method)
     at org.jboss.kernel.plugins.dependency.KernelControllerContextActions.dispatchJoinPoint(KernelControllerContextActions.java:99)
     at org.jboss.kernel.plugins.dependency.KernelControllerContextActions$LifecycleAction.installAction(KernelControllerContextActions.java:452)
     at org.jboss.kernel.plugins.dependency.KernelControllerContextActions$1.run(KernelControllerContextActions.java:156)
     at java.security.AccessController.doPrivileged(Native Method)
     at org.jboss.kernel.plugins.dependency.KernelControllerContextActions$KernelControllerContextAction.install(KernelControllerContextActions.java:179)
     at org.jboss.dependency.plugins.AbstractControllerContextActions.install(AbstractControllerContextActions.java:51)
     at org.jboss.dependency.plugins.AbstractControllerContext.install(AbstractControllerContext.java:226)
     at org.jboss.dependency.plugins.AbstractController.install(AbstractController.java:593)
     at org.jboss.dependency.plugins.AbstractController.incrementState(AbstractController.java:346)
     at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:438)
     at org.jboss.dependency.plugins.AbstractController.resolveContexts(AbstractController.java:379)
     at org.jboss.dependency.plugins.AbstractController.install(AbstractController.java:225)
     at org.jboss.dependency.plugins.AbstractController.install(AbstractController.java:151)
     at org.jboss.kernel.plugins.deployment.AbstractKernelDeployer.deployBean(AbstractKernelDeployer.java:291)
     at com.bladelogic.om.infra.app.service.bootstrap.ServiceBeanXMLDeployer.deployBean(ServiceBeanXMLDeployer.java:38)
     at org.jboss.kernel.plugins.deployment.AbstractKernelDeployer.deployBeans(AbstractKernelDeployer.java:261)
     at org.jboss.kernel.plugins.deployment.AbstractKernelDeployer.deploy(AbstractKernelDeployer.java:117)
     at org.jboss.kernel.plugins.deployment.xml.BeanXMLDeployer.deploy(BeanXMLDeployer.java:91)
     at com.bladelogic.om.infra.app.service.bootstrap.ServiceBootstrap.deploy(ServiceBootstrap.java:252)
     at com.bladelogic.om.infra.app.service.bootstrap.ServiceBootstrap.deployService(ServiceBootstrap.java:199)
     at com.bladelogic.om.infra.app.service.bootstrap.ServiceBootstrap.bootstrap(ServiceBootstrap.java:153)
     at org.jboss.kernel.plugins.bootstrap.AbstractBootstrap.run(AbstractBootstrap.java:91)
     at com.bladelogic.om.infra.app.service.bootstrap.ServiceBootstrap.startup(ServiceBootstrap.java:66)
     at com.bladelogic.om.infra.mfw.fw.BlManager.start(BlManager.java:883)
     at com.bladelogic.om.infra.mfw.fw.BlManager.main(BlManager.java:1403)

     

    Applicable to

    This Knowledge Article is known to apply to:

    • BMC BladeLogic Server Automation Suite
    • BMC BladeLogic Server Automation Suite

     

    Show Me

    For the full article see: KA378075 [Requires Support Login] 

     

     


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