Top KA: KA307768 BSA: BMC BladeLogic Application Server throws error during startup - "Either a file server is not specified or it is not running a licensed agent" or "File server validation failed". 

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    Synopsis of Knowledge Article
    Problem/Symptom(s)

     

    Problem

    The BMC BladeLogic Server Automation Suite (BBSA) Application Server fails to start.

    The error message prior to BSA 8.2 is:

    [19 May 2009 19:06:12,835] [main] [INFO] [::] [] Starting File Manager Service...
    [19 May 2009 19:06:12,840] [main] [INFO] [::] [] Validating file server host (blfs)...
    [19 May 2009 19:06:12,892] [main] [ERROR] [::] [] com.bladelogic.mfw.util.BlException: Either a file server is not specified or it is not running a licensed agent. Please make sure that a valid file server is specified.
    [19 May 2009 19:06:12,894] [main] [ERROR] [::] [] Error installing to Start: name=bladelogic.service.FileManagerService state=Create
    [19 May 2009 19:06:12,900] [main] [INFO] [::] [] Starting Event Service...
    [19 May 2009 19:06:12,907] [Event-Processor-Thread-0] [INFO] [::] [] Event processor thread started.

    The error message from 8.2 onwards is:

    [05 Jun 2012 16:32:40,062] [main] [INFO] [::] [] Starting File Manager Service...
    [05 Jun 2012 16:32:40,078] [main] [INFO] [::] [] Validating file server host (Palau)...
    [05 Jun 2012 16:32:42,693] [main] [ERROR] [::] [] File server validation failed because either the file server is not specified, cannot be contacted, or sufficient permissions are not granted on the file server agent to the appserver. Please verify the connectivity between appserver and file server and ensure that the appserver has read write permissions on the file server.
    [05 Jun 2012 16:32:42,693] [main] [ERROR] [::] [] Error installing to Start: name=bladelogic.service.FileManagerService state=Create
    com.bladelogic.om.infra.app.service.ServiceInitializationException: com.bladelogic.om.infra.mfw.util.BlException: File server validation failed because either the file server is not specified, cannot be contacted, or sufficient permissions are not granted on the file server agent to the appserver. Please verify the connectivity between appserver and file server and ensure that the appserver has read write permissions on the file server.
        at com.bladelogic.om.infra.app.service.file.FileManagerServiceImpl.start(FileManagerServiceImpl.java:226)

    BMC BladeLogic Operations Manager Suite, BMC BladeLogic Server Automation Suite

     

    Applicable to

    This Knowledge Article is known to apply to:

    • BMC BladeLogic Server Automation Suite
    • BMC BladeLogic Server Automation Suite

     

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    For the full article see: KA307768 [Requires Support Login] 

     

     


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