FLASH - Patch Catalog problem downloading Red Hat Enterprise Linux patches by update level

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    Versions 8.0, 8.1, 8.2, 8.3

    August, 2013

    Patch Catalog problem downloading Red Hat Enterprise Linux patches by update level

    BMC Software is alerting users to a serious issue that is affecting versions 8.0, 8.1, 8.2, and 8.3 of the BMC Server Automation product. This flash announces a resolution of the current outage in the ability to obtain RHEL patches by update level from online catalog updates. If you have any questions about the fixes, contact BMC Customer Support at 800-537-1813 (United States or Canada) or call your local support center.

    Red Hat Enterprise Linux patch catalog updates fail on BMC Server Automation due to changes on the Red Hat website

    Red Hat Patch Catalog Update jobs fail with an error such as the following:

    Error while updating feed: Cannot find the iso urls for the channel name - Red Hat Enterprise Linux (v. 5 for 64-bit x86_64)

    Recent changes to Red Hat’s website are causing this problem. BMC Software is currently working on a solution to this issue. 

    UPDATE:  The changes on Red Hat’s website have been reverted and Red Hat Patch Catalog Updates should now work normally.