BMC Customers using Automation for Patching use cases depend on OS vendors for Patches and metadata. This document tracks the service status of the different OS Vendors as known to BMC Support. If you have questions or concerns, please contact your support specialist.
Status as of 2019-09-16 09:00 EST
|Operating System||OS Vendor URL||Status||Status Date|
As per Redhat official statement on https://status.redhat.com/
"We have identified issues that may impact downloading files, due to a problem with our content delivery network. We are investigating with our CDN vendor until the issue is resolved."
BSA/TSSA Redhat patch catalog update may fail due to following errors due to this :
Catalog is failing due to HTTPS Error 404 network issue.
Please find the error log below:
yum.Errors.NoMoreMirrorsRepoError: failure: repodata/repomd.xml from rhel-x86_64-server-5: [Errno 256] No more mirrors to try.
https://cdn.redhat.com/content/dist/rhel/server/5/5Server/x86_64/os/repodata/repomd.xml: [Errno 14] HTTPS Error 404 - Not Found
https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/ceph-installer/1.3/os/repodata/repomd.xml: [Errno 12] Timeout on https://cdn.redhat.com/content/dist/rhel/server/7/7Server/x86_64/ceph-installer/1.3/os/repodata/repomd.xml: (28, 'Operation too slow. Less than 1000 bytes/sec transferred the last 30 seconds')
As a possible fix has been already been applied its possible that the issue is resolved by now, please subscribe to https://status.redhat.com/ for Live Updates on this issue.
Below is the latest from Redhat on this issue :
CDN is currently facing the issues with few of the repositories hosted at Akamai.
The issue is still fluctuating and largely unpredictable, You can attempt your transactions again, but they may still be met with timeouts or other errors We are already working with our Internal Teams to get it resolved at earliest possible.
PS - This is not a BSA/TSSA problem, patch dowloads will fail outside to TSSA/BSA due to this error as well.
Windows Patch Analysis jobs in TSSA failing with the following error:
STDERR: Error: Encountered error 0x800710dd initializing scanner - The operation identifier is not valid.Possible cause is: Signature verification certificates may not have been installed on this server. Re-run the patching job in debug mode and check log file AnalysisTrace.log for further details. Error: Unable to initialize analysis engine.Error: Analysis failed.
As of 2019-07-17 14:20 EST: Ivanti has published updated metadata files that do not experience this issue. Affected users should Run a new Catalog Update Job. This should fix the issue.
NOTE: Users using offline catalogs should run the offline downloader again before running the Catalog Update Job.
Windows Catalog update job fails to download Java patches, following error is seen in the job run logs :
Error while downloading payload for hotfix : jre-8u211-windows-x64.exe-JAVA8-211-en-JAVA RUNTIME ENVIRONMENT 8.0 X64-Gold, ,Error: com.bmc.sa.patchfeed.FeedException: Maximum retries completed. Failed to download https://download.oracle.com/otn/java/jdk/8u211-b12/478a62b7d4e34b78b671c754eaaf38ab/jre-8u211-windows-x64.exe.Invalid credentials. Cannot connect to url: https://download.oracle.com/otn/java/jdk/8u211-b12/478a62b7d4e34b78b671c754eaaf38ab/jre-8u211-windows-x64.exe (Caused By: Maximum retries completed. Failed to download https://download.oracle.com/otn/java/jdk/8u211-b12/478a62b7d4e34b78b671c754eaaf38ab/jre-8u211-windows-x64.exe.Invalid credentials. Cannot connect to url: https://download.oracle.com/otn/java/jdk/8u211-b12/478a62b7d4e34b78b671c754eaaf38ab/jre-8u211-windows-x64.exe (Caused By: Invalid credentials. Cannot connect to url: https://download.oracle.com/otn/java/jdk
Oracle has changed the way Java updates are hosted, so they are no longer automatically downloadable.
Oracle now require manually accepting their licensing agreement to be able to download which generates a user token that is appended to the download URL, which means there is no single URL we can point to for those downloads.
Refer the URL below for more information :
BMC is working to resolve the issue
PS - While the issue being worked on by BMC, Please remove the 'Sun Java' filter from the Catalog as a temporary workaround, doing this the download of Java Patches will not be done and the Catalog Update job will be successful.
2019-03-07 Reminder of EOL for Shavlik 9.1 SDK in September 2019. BSA/TSSA upgrade, including RSCD Agent on Windows Servers which are targets of BSA/TSSA Patch Analysis, is required to 8.9.03 or greater.
Some Microsoft Patch Rollups starting in January 2018 (including ones containing Meltdown and Spectre fixes) are not being detected during BMC BladeLogic Server Automation (BSA) Windows Patch Analysis even though the patches are not installed on the Target Server. Note: Going forward any Cumulative Rollups will contain these patches and thus will also be dependent of the QualityCompat registry key being in place to allow detection. See KA 000147164 for more info.
If you are seeing patches for Bulletins beginning with "IVA18-" in your patch analysis please see the following important link:
Get latest Windows Filter Configuration File here.
|Oracle Solaris||OK||2014-10-30||No known issues.|
|IBM AIX||OK||2014-10-30||No known issues.|
No known issues.
|SuSE Linux||OK||2019-03-07||No known issues.|
|HP HP-UX||OK||2019-03-07||No known issues.|