OS Patching Vendor Health Dashboard

Version 107

    BMC Customers using Automation for Patching use cases depend on OS vendors for Patches and metadata.  This document tracks the service status of the different OS Vendors as known to BMC Support.  If you have questions or concerns, please contact your support specialist.


    Status as of 2016-09-07 11:00 EST


    Operating SystemOS Vendor URLStatusStatus DateNotes
    Microsoft Windowshttp://x**.shavlik.com/OK2015-12-02

    Get latest Windows Filter Configuration File here.

    BSA 8.6 configured to use Proxy Server get:


    com.bmc.sa.patchfeed.FeedException: Precheck Failed : url [http://xml.shavlik.com/data/oem/BMC-Bladelogic/data/8.0/hf7b.xml] not pingable


    See KA422787



    NOTE:  January 12 patch to display visible nag box for IE upgrade


    It is unknown at this time if could possibly inhibit patch job

    completion and/or reboots as it sounds like it will not be “silent”.


    More information will follow as it becomes available.


    Note:  Microsoft has started releasing  Convenience rollup updates for Server 2008 R2 SP1.  Update Bulletin CRWU-001, released in May, has know issues where the patch may create a new Virtual NIC and disrupt communication with Virtual machines.  See: https://support.microsoft.com/en-us/kb/3125574

    for details.

    Oracle SolarisOK2014-10-30No known issues.
    IBM AIXOK2014-10-30No known issues.
    Red Hat LinuxWarning2016-09-09

    There is a verified issue with Red Hat 4, 5 and 6 downloads not being able to successfully complete. This is because of a change to Red Hat's website.


    As of 2016-09-07 the symptoms are:


    BSA 8.6

    Error 09/06/2016 20:45:55  Error while updating feed: Error occurred while logging to RHN. (Caused By: No permission to connect to URL: https://idp.redhat.com/idp/authUser. Request for url failed with status code: 403)


    BSA 8.7

    Error 09/07/2016 01:41:38  Validation Error :- BLPAT1005 - Red Hat Web Service Login Failed.

    Possible remediation steps :- Please check the vendor login credentials

    Please check the proxy login credentials


    Browsing to idp.redhat.com gets a placeholder page stating that the page has been deprecated and a link to sso.redhat.com


    Please refer to KA 000116380



    Please note Red Hat 7 downloads, online and offline catalog, are NOT affected by this issue.


    Note: BSA 8.5 and BSA 8.8 are also affected by this issue.  The symptoms should appear similar.


    RHEL7 Patch catalog update fails with the error "Fatal error while updating metadata : null" for all versions of BSA 8.7 (GA,Patch1,patch2 and Patch3).

    Due to a recently posted errata that does not point to any rpms, this error is now occurring on BSA 8.7 RHEL7 download/Catalog Updates.

    See this KA for Remediation details:









    We apologize for any inconvenience.

    SuSE LinuxFeb 2015: A change to the Novell website has caused a problems during patch downloads. BMC will be providing a fix for this issue in BSA 8.5.1 Patch 5 and BSA 8.6 SP1 both of which will be available in late March 2015. If you encounter an issue during SuSE patch analysis and cannot wait until either 8.5.1 Patch 5 or 8.6 SP1 are released, please contact BMC Support for assistance.
    HP HP-UXOK2014-10-30No known issues.