OS Patching Vendor Health Dashboard

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         BMC Customers using Automation for Patching use cases depend on OS vendors for Patches and metadata.  This document tracks the service status of the different OS Vendors as known to BMC Support.  If you have questions or concerns, please contact your support specialist.

     

    Status as of 2019-07-17 16:18 EST

     

    Operating SystemOS Vendor URLStatusStatus Date

    Notes

    Microsoft WindowsERROR2019-07-17

    Problem:

    Windows Patch Analysis jobs in TSSA failing with the following error:

     

    STDERR: Error: Encountered error 0x800710dd initializing scanner - The operation identifier is not valid.Possible cause is: Signature verification certificates may not have been installed on this server. Re-run the patching job in debug mode and check log file AnalysisTrace.log for further details. Error: Unable to initialize analysis engine.Error: Analysis failed.

     

    As of 2019-07-17 14:20 EST:  Ivanti has published updated metadata files that do not experience this issue. Affected users should Run a new Catalog Update Job.  This should fix the issue.

    NOTE:  Users using offline catalogs should run the offline downloader again before running the Catalog Update Job.

    .

    Microsoft WindowsError2019-05-15

    Problem

    Windows Catalog update job fails to download Java patches, following error is seen in the job run logs :

     

    Error while downloading payload for hotfix : jre-8u211-windows-x64.exe-JAVA8-211-en-JAVA RUNTIME ENVIRONMENT 8.0 X64-Gold, ,Error: com.bmc.sa.patchfeed.FeedException: Maximum retries completed. Failed to download https://download.oracle.com/otn/java/jdk/8u211-b12/478a62b7d4e34b78b671c754eaaf38ab/jre-8u211-windows-x64.exe.Invalid credentials. Cannot connect to url: https://download.oracle.com/otn/java/jdk/8u211-b12/478a62b7d4e34b78b671c754eaaf38ab/jre-8u211-windows-x64.exe (Caused By: Maximum retries completed. Failed to download https://download.oracle.com/otn/java/jdk/8u211-b12/478a62b7d4e34b78b671c754eaaf38ab/jre-8u211-windows-x64.exe.Invalid credentials. Cannot connect to url: https://download.oracle.com/otn/java/jdk/8u211-b12/478a62b7d4e34b78b671c754eaaf38ab/jre-8u211-windows-x64.exe (Caused By: Invalid credentials. Cannot connect to url: https://download.oracle.com/otn/java/jdk

     

    Reason :

    Oracle has changed the way Java updates are hosted, so they are no longer automatically downloadable. 

    Oracle now require manually accepting their licensing agreement to be able to download which generates a user token that is appended to the download URL, which means there is no single URL we can point to for those downloads. 

    Refer the URL below for more information :

     

    https://forums.ivanti.com/s/article/Oracle-SE-Java-8-support-changes-and-how-it-effects-deployments-through-Ivanti-Patch-Management-solutions

     

    BMC is working to resolve the issue

     

    PS - While the issue being worked on by BMC, Please remove the 'Sun Java' filter from the Catalog as a temporary workaround, doing this the download of Java Patches will not be done and the Catalog Update job will be successful.

    Microsoft Windows

    https://content.ivanti.com/

     

    old-URL

    http://x**.shavlik.com/

    Warning
    2019-02-21

    2019-03-07 Reminder of EOL for Shavlik 9.1 SDK in September 2019. BSA/TSSA upgrade, including RSCD Agent on Windows Servers which are targets of BSA/TSSA Patch Analysis, is required to 8.9.03 or greater.

     

    Notification of action needed for users of TrueSight Server Automation Microsoft Windows Patching - Documentation for Tr…

     


    2018-03-07

    Some Microsoft Patch Rollups starting in January 2018 (including ones containing Meltdown and Spectre fixes) are not being detected during BMC BladeLogic Server Automation (BSA) Windows Patch Analysis even though the patches are not installed on the Target Server.  Note: Going forward any Cumulative Rollups will contain these patches and thus will also be dependent of the QualityCompat registry key being in place to allow detection. See KA 000147164 for more info.

     

    2018-01-19

    If you are seeing patches for Bulletins beginning with  "IVA18-" in your patch analysis please see the following important link:  Mystery Patches for Bulletins IVA18-XXX. .  These should be excluded from patching.

     

     

    Get latest Windows Filter Configuration File here.

    Oracle SolarisOK2014-10-30No known issues.
    IBM AIXOK2014-10-30No known issues.
    Redhat LinuxError2019-07-17

    No known issues.

    SuSE LinuxOK2019-03-07No known issues.
    HP HP-UXOK2019-03-07No known issues.