xMatters, Inc. enables leading enterprises to maximize their investment in IT Service Management, ensure availability of critical systems and increase productivity of IT personnel. AlarmPoint is an enterprise-wide event notification and resolution application used for automating exceptions in incident, support, service impact, and continuity processes. The xMatters products automate event notification and resolution by managing real-time workforce data including schedules, roles, attributes, event assignments and skills. xMatters bridges IT services and events to IT personnel and business users and provides accountability in the resolution process. xMatters is headquartered in Pleasanton, Calif. with European operations based in Woking, U.K.