The RightAnswers for BMC Remedyforce is a unique combination of software, knowledge, knowledge automation and services specifically designed to help enterprise organizations manage and share knowledge. The platform, whether delivered via the Cloud or on-premise, allows you to build a more efficient service organization and deliver knowledge from throughout your enterprise to your end-users by combining powerful search, user-friendly interfaces, extensive content, and industry best practices.
In addition to IT, other departments (Human Resources, Finance, Purchasing, Product Management, etc.) can provision their knowledge to end-users using their existing intranet pages. Through the group-based security and multi-tenant architecture, you can control who can create, change and access knowledge.
333 Thornall Street
Edison, NJ 08837
RightAnswers is the leading knowledge management and self-service product in the market today.
RightAnswers & BMC: Partnership
We are proud to say that we have been a BMC technology partner since our inception in 2001 and have evolved right along with them. With two industry leaders who are experts in their respective areas, ITSM and knowledge management, this partnership has always worked well. Both BMC and RightAnswers are built using open architectures with both companies embracing the philosophy of openness to better serve our clients.
RightAnswers delivers a cloud-based and/or on-premise enterprise knowledge management platform to optimize customer service and IT support operations. The company's flagship software – RightAnswers Unified Knowledge Platform – is utilized by hundreds of clients and millions of users across the globe, including commercial enterprises, higher education institutions and government agencies. For more information, please visit us: