BPPM 8.6 Service Modeling Best Practices

Version 3
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    << Webinar Series

     

    This Webinar covers BPPM 8.6 Service Modeling.

     

    Material covered includes:

     

    • Definitions
    • Maturity Levels
    • Service Model Examples
    • Associating Events to CIs
    • Alias & Alias Formulas
    • Modeling Higher Levels and Granularity
    • Priority Propagation
    • CMDB and Publishing
    • Impact Computation and Propagation

     

    Make sure to check out the rest of the series and the how-to videos and documentation covered in the slides.

     

    Please see below for video recording, PDF of the presentation, and PDF of the Q&A.