BMC Remedy OnDemand - Product Information

No hardware, no software. No hassle, no headaches. BMC Remedy OnDemand is delivered as cloud-based software as a service so you can manage IT services anywhere, anytime. BMC provides the best cloud, mobile and social solutions for managing today’s consumerized enterprise IT.

 

What you get with your subscription
For a monthly per-user subscription fee, you get Web access, supported on all major browsers, to the BMC Remedy IT Service Management Suite, including service desk, change management, service request management, asset management, service level management, knowledge management, configuration management database (CMDB) and ITIL v3 best practices, with an option to add dashboards and analytics, discovery and dependency mapping, IT business management and mobile ITSM apps.

 

 

Applications

BMC Remedy OnDemand Suite

BMC Analytics OnDemand

BMC IT Business Management OnDemand

BMC Discovery OnDemand

BMC Mobility OnDemand

 

Environment

Data Protection

Security

SSO and Authentication

Performance

Best Practice Content

Language Support

 

Service Delivery

Activation

Service Levels

Upgrade Process

Customization Process

Customization Policies

Support

 

Additional Services

On-boarding Services

Disaster Recovery

Integration Services

Data Capacity and Archive

Reporting Database

 

Download the BMC Remedy OnDemand product overview (pdf).