BMC Remedy OnDemand - Product Information

    No hardware, no software. No hassle, no headaches. BMC Remedy OnDemand is delivered as cloud-based software as a service so you can manage IT services anywhere, anytime. BMC provides the best cloud, mobile and social solutions for managing today’s consumerized enterprise IT.

     

    What you get with your subscription
    For a monthly per-user subscription fee, you get Web access, supported on all major browsers, to the BMC Remedy IT Service Management Suite, including service desk, change management, service request management, asset management, service level management, knowledge management, configuration management database (CMDB) and ITIL v3 best practices, with an option to add dashboards and analytics, discovery and dependency mapping, IT business management and mobile ITSM apps.

     

     

    Applications

    BMC Remedy OnDemand Suite

    BMC Analytics OnDemand

    BMC IT Business Management OnDemand

    BMC Discovery OnDemand

    BMC Mobility OnDemand

     

    Environment

    Data Protection

    Security

    SSO and Authentication

    Performance

    Best Practice Content

    Language Support

     

    Service Delivery

    Activation

    Service Levels

    Upgrade Process

    Customization Process

    Customization Policies

    Support

     

    Additional Services

    On-boarding Services

    Disaster Recovery

    Integration Services

    Data Capacity and Archive

    Reporting Database

     

    Download the BMC Remedy OnDemand product overview (pdf).